You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from HomeSeer tag

How to Access the Advanced Settings for ZEN77 Dimmer on HomeSeer

The ZEN77 offers a wide range of customization options to meet your smart home needs! This flexibility allows you to fine-tune your ZEN77 dimmer, ensuring it integrates seamlessly into your smart home ecosystem, providing the convenience and functionality you desire. Zooz products are officially integrated with the …

Can't Add the ZEN14 Outdoor Double Plug to HomeSeer

It might not sound logical, but if you're having trouble adding your ZEN14 Outdoor Double Smart Plug to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft …

Can't Add My ZEN72 Dimmer to HomeSeer

If you're experiencing difficulties adding your ZEN72 Dimmer to HomeSeer, you might need to try the exclusion process first. Exclusion serves as a soft reset for the device and can be performed even if your ZEN72 has never been paired with HomeSeer or any other Z-Wave network. This simple step can resolve connectivi…

Can't Add My ZEN71 On/Off Switch to HomeSeer

If you're having trouble adding your ZEN71 to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 700 series and…

Can't Add My ZEN17 Universal Relay to HomeSeer

If you're having trouble adding your ZEN17 Universal Relay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly…

My ZEN76 On/Off Switch is Offline in HomeSeer

Try these troubleshooting steps if your ZEN76 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN76 Switch has a range of up to 200 feet (line of sight) and when connected via ZWLR, a range of up to 1 mile. However, interf…

Can't Add My ZSE70 Outdoor Motion Sensor to HomeSeer

It might not sound logical, but if you're having trouble adding your ZSE70 Outdoor Motion Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE70 to HomeSeer or another Z-Wave network before. Zooz products are officia…

How to Access the Advanced Settings for the ZEN54 0-10V Dimmer on HomeSeer

Customize the dimming speed, set the minimum and maximum brightness levels, and even set an on/off timer and more with the advanced settings options available for your ZEN54 0-10V Dimmer! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies de…

ZEN04 Smart Plug is Offline in HomeSeer

Scenes failing to run or reports not being received? This is indicative of a connectivity issue between the ZEN04 and your HomeSeer hub. Go ahead and check out these quick troubleshooting steps if your ZEN04 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub thro…

How to Access Advanced Settings for the ZEN05 Outdoor Smart Plug on HomeSeer

From on/off timers to adjustable power reporting (on the 800 series), the ZEN05 Outdoor Smart Plug offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with …