My ZEN72 Dimmer is Offline in HomeSeer
If your ZEN72 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…
Can't Add My ZEN16 MultiRelay to HomeSeer
If you're having trouble adding your ZEN16 MultiRelay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN16 Relay or the unit not properly…
Can't Add My ZEN73 Toggle Switch to HomeSeer
If you're having trouble adding your ZEN73 On/Off Switch to HomeSeer, exclusion is the first thing to try. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN73 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the…
Can't Add My ZEN17 Universal Relay to HomeSeer
If you're having trouble adding your ZEN17 Universal Relay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly…
Can't Add My ZEN32 Scene Controller to HomeSeer
If you're having trouble adding your ZEN32 Scene Controller to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier…
How to Add the ZEN20 Power Strip to HomeSeer
Start by verifying that your ZEN20 Power Strip is properly powered and check that it's functioning manually. Once complete, it's time to add it to your HomeSeer network. This inclusion will enable you to control your ZEN20 remotely and incorporate it into your home automation system. Zooz products are officially int…
How to Add Your ZEN76 On/Off Switch to HomeSeer
After you've installed your ZEN76 switch and confirmed it's functioning manually, it's time to connect it to your HomeSeer network. This inclusion will enable you to control your ZEN76 switch remotely and incorporate it into your home automation system. Zooz products are officially integrated with the Z-Wave Plus an…
Can't Add My ZEN04 Smart Plug to HomeSeer
If you're having trouble adding your ZEN04 Smart Plug to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip …
How to Add Your ZEN30 Double Switch to HomeSeer
After you've successfully installed and confirmed the ZEN30 is operating correctly manually, the next step is to integrate it into your HomeSeer network. This integration/inclusion will allow you to automate and control your ZEN30 Double Switch remotely. Follow these steps to seamlessly add your ZEN30 to HomeSeer and…
Can't Add My ZEN76 On/Off Switch to HomeSeer
If you're having trouble adding your ZEN76 switch to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets…
