Can't Add My ZEN32 Scene Controller to HomeSeer
If you're having trouble adding your ZEN32 Scene Controller to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-En…
How to Access the Advanced Settings for ZEN16 MultiRelay on HomeSeer
The ZEN16 offers a multitude of customization options to perfectly tailor it to your smart home requirements. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN16 MultiRelay, we would rec…
How to Access the Advanced Settings for My ZEN55 Smoke & CO Detector Bridge on HomeSeer
Set your association reports, disable the sensors or relay, or even select the type of reports sent by the ZEN55 to HomeSeer and more with the advanced settings options available for your ZEN55 Smoke and CO Detector Bridge! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of H…
How to Access the Advanced Settings for ZEN71 On/Off Switch on HomeSeer
There are so many settings to customize the ZEN71 to your smart home needs! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch, we would recommend first updating to the Z-Wave Pl…
How to Add the ZSE50 Siren & Chime to HomeSeer
Adding the ZSE50 Siren & Chime to HomeSeer is a quick and easy process. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we would recommend first…
Can't Add the ZEN04 Smart Plug to HomeSeer
If you're having trouble adding your ZEN04 Smart Plug to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of H…
Can't Add My ZEN30 Double Switch to HomeSeer
Troubles adding your ZEN30 Double Switch to HomeSeer? You might need to try the exclusion process first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
How to Add the ZSE18 Motion Sensor to HomeSeer
The ZSE18 comes with two power options, the provided battery or the provided micro USB cable. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly d…
My ZEN72 Dimmer is Offline in HomeSeer
If your ZEN72 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…
My ZEN34 Remote Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN34 Remote Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN34 Remote Switch has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connected via …
