You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from HomeSeer tag

How to Add Your ZEN37 Wall Remote to HomeSeer

Let's get the ZEN37 Wall Remote integrate it into your HomeSeer network. By doing so, you'll be able to automate and remotely control the switch. Follow the steps below to quickly include your ZEN37 to HomeSeer. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If …

How to Access the Advanced Settings for ZEN17 Universal Relay on HomeSeer

The ZEN17 provides extensive customization options to meet your smart home needs. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN17 Universal Relay, we would recommend first updating t…

How to Access the Advanced Settings for ZEN72 Dimmer on HomeSeer

The ZEN72 provides numerous customization options to suit your smart home needs! This flexibility ensures that you can fine-tune your ZEN72 switch to fit seamlessly into your smart home ecosystem, offering the convenience and functionality you're looking for. Zooz products are officially integrated with the Z-Wave P…

My ZEN30 Double Switch is Offline in HomeSeer

If your ZEN30 Double Switch is showing as unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hu…

How to Access the Advanced Settings for ZEN30 Double Switch on HomeSeer

The ZEN30 Double Switch offers a variety of customization options to suit your smart home needs. This flexibility allows you to adjust the double switch, ensuring it seamlessly integrates into your smart home ecosystem, providing the convenience and functionality you want. Zooz products are officially integrated wit…

How to Access the Advanced Settings for ZEN77 Dimmer on HomeSeer

The ZEN77 offers a wide range of customization options to meet your smart home needs! This flexibility allows you to fine-tune your ZEN77 dimmer, ensuring it integrates seamlessly into your smart home ecosystem, providing the convenience and functionality you desire. Zooz products are officially integrated with the …

My ZEN55 Smoke & CO Detector Bridge is Offline in HomeSeer

If your ZEN55 is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN55 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduc…

My ZEN15 Power Switch is Offline in HomeSeer

On/off status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZEN15 and your HomeSeer hub. Check out the troubleshooting steps below if your ZEN15 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When conne…

My ZEN05 Outdoor Smart Plug is Offline in HomeSeer

Scenes failing to run or reports not being received? This is indicative of a potential connectivity issue between the ZEN05 and your HomeSeer hub. Take a peek at the quick troubleshooting steps below if your ZEN05 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hu…

Can't Add My ZEN15 Power Switch to HomeSeer

It might seem counter-intuitive, but if you're having trouble adding your ZEN15 Power Switch to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft reset an…

scroll to top icon