You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from SmartThings tag

How to Program Your ZEN35 Scene Dimmer on SmartThings

Once you've installed the custom driver for your ZEN35 Scene Dimmer and added the device to your hub, it's time to program it. There are a few different ways you can assign actions to the remote control buttons. You can use the 4 remote buttons as well as the main switch button to trigger other devices and scenes …

How to Add Your ZEN35 Scene Dimmer to SmartThings

Get your ZEN35 Scene Dimmer added to SmartThings in no time! First, you'll want to install the Edge driver for the ZEN35 Scene Dimmer following the instructions here (available soon). You can then follow the steps below to pair your ZEN35 to SmartThings: * Tap the  plus icon  in the home screen of the SmartTh…

My ZEN35 Scene Dimmer Shows Offline in SmartThings

If your ZEN35 Scene Dimmer is included to SmartThings but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN35 in its target location. Network repair can h…

How to Access Advanced Settings for My ZEN35 Scene Dimmer on SmartThings

The ZEN35 Scene Dimmer is a powerful device - here's what you need to do to take full advantage of everything it can do. We have created custom Edge drivers for the lua platform to ensure access to the full functionality the device provides. Follow the simple steps below to install the new Edge driver. If you haven'…

Can't Add My ZEN35 Scene Dimmer to SmartThings

Having trouble including the ZEN35 Scene Dimmer to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN35. You can find the steps to install the lua Edge driver here (coming soon!). With the Edge driver installed, you can go ahead and…

How to Add Your ZEN75 Heavy Duty Switch to SmartThings

Add your ZEN75 Heavy Duty Switch to SmartThings in no time! First, you'll want to start with installing the Edge driver for the ZEN75. You will need to have this installed to access any of the advanced settings for the switch. Check out the easy driver installation instructions here , then you can continue below …

How to Access Advanced Settings for ZEN75 Heavy Duty Switch on SmartThings

In order to access the advanced settings and have the ZEN75 Heavy Duty Switch properly recognized on the SmartThing platform, please follow the instructions below to install the custom driver. If you haven't added a custom driver before, it's an easy process that only takes a few minutes. It will let you customize y…

Can't Add My ZEN75 Heavy Duty Switch to SmartThings

Trouble including the ZEN75 Heavy Duty Switch to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN75. You can find the steps to  install the new lua Edge driver here . With the Edge driver installed, you can go ahead and give exclusi…

My ZEN75 Heavy Duty Switch is Offline in SmartThings

If your ZEN75 Heavy Duty Switch is showing as Offline then it's time to refresh your SmartThings network! Your SmartThings hub has a neat feature called  Repair Z-Wave Network . A  network repair  will help refresh your mesh network's connections and help the hub find the most efficient communication route to the de…

My ZSE70 Outdoor Motion Sensor Shows Offline in SmartThings

This error is generally indicative of a range or connectivity issue. Let's figure this out: You can start by performing  Network Repair . This feature refreshes the connections between the hub and devices, and allows the hub to find the best communicate route to each device. In your SmartThings app: * Open your…

scroll to top icon