You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your ZSE70 Outdoor Motion Sensor has a range of up to 130 ft line of sight and up to 1300 ft with long range enabled on a supporting long range …
If you're having issues including your ZSE70 Outdoor Motion Sensor to Home Assistant, exclusion is the first thing to try. You can do this even if the sensor has never been included; it's simply a soft Z-Wave reset that tends to resolve most inclusion or configuration issues. 800 series only: Exclusion before inclu…
Adjust the Advanced Parameters to customize the ZSE70 Outdoor Motion Sensor! The ZSE70 Motion Sensor is integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since a…
Is your ZEN53 showing offline in Home Assistant and is unresponsive to commands from the hub? Start by trying to heal the network. Large furniture, thick walls, metal elements and certain types of glass can shorten range. The exact range is determined by the specific structure of your home and the strength of your …
Are you finding your ZEN37 Wall Remote unresponsive to Z-Wave commands? We've compiled a list of troubleshooting steps below! Your Wall Remote is an 800-Series Z-Wave device that has a range of up to 250 feet (line of sight). With that said, interferences like large furniture, thick walls, and metal elements can sho…
Customize the ZEN53 DC Motor Controller by utilizing the advanced settings! The ZEN53 will be fully integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings if you're running version 0.1.81 or higher. If you aren't on the JS integration yet, Home Assist…
If you're having issues including your Wall Remote to Home Assistant, exclusion is the first thing to try. It may sound counter-intuitive, but excluding a device is simply a soft, hub-based reset that resolves most inclusion or configuration issues. A device doesn't need to be included first to be able to be exclude…
Can you control the ZEN05 Outdoor Smart Plug manually, but find it is not responding to Z-Wave commands? Try the troubleshooting steps below to resolve the issue! While the ZEN05 Outdoor Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); interferences like stone, metal, and thick walls ca…
If your ZAC38 Range extender is powered and included to the hub but it is not responding to Z-Wave commands, try the simple troubleshooting steps below to resolve the issue! While the ZAC38 is a Z-Wave Plus device that has range of up to 400 feet ( line of sight ); interferences like stone, metal, and thick walls ca…
The ZEN05 Outdoor Smart Plug is fully integrated with the new JS Z-Wave integration of Home Assistant, so you will have access to all of the advanced settings and features out of the box. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the JS integration …