My ZEN30 Double Switch is Unresponsive to Home Assistant
Is your Double Switch working manually but you're unable to control it via Home Assistant? Here's what to try if it goes offline or is unresponsive to Z-Wave commands: Your Double Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick wall…
Can't Connect My ZEN21 On/Off Switch to Home Assistant
If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: This is product is discontinued and replaced with ZEN71. What does that mean? A device doesn't need to be included first to be able to excluded. Here's how to do it: * In Home …
How to Add Your ZEN14 Double Outdoor Plug to Home Assistant
Ready to add your ZEN14 to Home Assistant? Ensure the Double Plug is powered and working well manually, then follow the simple steps below to have the device paired in no time! With the new ZWaveJS integration of Home Assistant, your smart home setup becomes more seamless, robust, and future-ready. We strongly re…
Can't Add My Double Plug ZEN25 to Home Assistant
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? If you're having issues including your Double Plug to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's ho…
Can't Add My ZEN30 Double Switch to Home Assistant
You've confirmed your Double Switch works well manually from both the dimmer and relay, but you're having issues including it to Home Assistant. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion ap…
How to Add Your ZEN37 Wall Remote to Home Assistant
Once you've got your ZEN37 Wall Remote in its final location, you can add it to Home Assistant by following the simple steps below. With the new ZWaveJS integration of Home Assistant, your smart home setup becomes more seamless, robust, and future-ready. We strongly recommend upgrading to this integration to ensu…
Can't Add My ZEN72 Dimmer Switch to Home Assistant
Not able to add the ZEN72 Dimmer to your Home Assistant network? Try exclusion! The ZEN72 Dimmer, or any other Z-Wave device, doesn't need to be included in the network in order to be excluded. The process will act as a soft reset and help with any inclusion or configuration issues. However, please note that exclusi…
How to Add Your ZEN55 Smoke & CO Detector Bridge to Home Assistant
Once your ZEN55 Smoke & CO Detector Bridge is properly powered and installed, it's time to include the device to Home Assistant. Inclusion is a simple process; just follow the steps below to have your device added to your Home Assistant in no time. Important Note : A steady, blinking green is the standard state for …
Can't Add My ZEN73 Toggle Switch to Home Assistant
If your ZEN73 won't add to Home Assistant, then you need to try exclusion next. Exclusion acts as a soft reset to help with any inclusion and configuration issues and can be performed even if the ZEN73 Switch hasn't been included to Home Assistant. However, please note that exclusion before inclusion applies to the …
Can't Add My ZEN71 On/Off Switch to Home Assistant
If you're having trouble adding your ZEN71 to Home Assistant, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to Home Assistant or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 70…
