How Do I Perform Hard Reset on My ZEN04 Smart Plug?
## If your ZEN04 Smart Plug is unresponsive to Z-Wave and manual commands, then it's time to try a factory reset. A hard reset will restore the device to factory settings and erase all customization and recorded activity. First, make sure the plug is powered, then follow the steps below: * **Click the Z-Wave butt…
How Do I Perform Hard Reset on My ZEN74 Toggle Dimmer?
## Hard reset can help resolve any configuration or communication issues your ZEN74 Dimmer may be experiencing. You could try excluding the device first, which will act as a soft reset. If your dimmer is not responsive to Z-Wave commands, then it's time to hard reset the device: * **Hold the toggle DOWN for 10 sec…
How Do I Perform Hard Reset on My ZEN73 Toggle Switch?
## Trouble with your ZEN73? Resolve any configuration and communication issues with a hard reset. If your toggle switch is not responsive to Z-Wave commands, it may be time to reset it. We recommend trying exclusion first. If that doesn't work, try these steps: * **Hold the toggle DOWN for 10 seconds** until the L…
How Do I Perform Hard Reset on My ZEN52 Double Relay?
## Some ZEN52 Double Relay configuration issues can be resolved by a factory reset. When to perform a factory reset: 1. You have tried to **exclude **the relay from your network 2. It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the de…
How Do I Perform Hard Reset on My ZEN23 On/Off Toggle Switch?
## Factory reset your ZEN23 to help with any configuration issues. If you've already tried excluding the ZEN23 switch from your network, and it's unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device to…
How Do I Perform Hard Reset on My ZEN51 Dry Contact Relay?
## A factory reset can help resolve some ZEN51 configuration issues. When to perform a factory reset: 1. You have tried to **exclude **the relay from your network 2. It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the device to factory…
How Do I Perform Hard Reset on My ZSE44 Temperature | Humidity XS Sensor?
## In case of configuration issues, try factory resetting your ZSE44 sensor. When to try a factory reset: 1. You have already attempted to **exclude** the sensor from your network 2. It does not respond to either manual or Z-Wave control The hard reset returns the device to its factory defaults, erasing all cu…
How Do I Perform Hard Reset on My ZSE43 Tilt | Shock XS Sensor?
## A factory reset can help resolve some ZSE43 configuration issues. When to perform a factory reset: 1. You have tried to **exclude **the sensor from your network 2. It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the device to factor…
The LED Ring on My ZEN06 Smart Plug is Always White
### A solid or blinking white LED ring on your ZEN06 Smart Plug is never a good sign. This could indicate that the electronics malfunctioned due to the connection of an [improper load][1], or it could mean the plug is defective. It can't hurt to try performing factory reset on the device. This type of hard reset wil…
How Do I Perform Hard Reset on My ZAC36 Valve Actuator?
## A factory or hard reset is a good idea if your ZAC36 is not responding to any type of command. If excluding the device from your Z-Wave network did not help, then it's time to try a factory reset. A hard reset will erase all custom settings and recorded activity, returning the device to factory defaults. Make sur…
