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Showing articles from Offline tag

My ZSE43 Tilt | Shock XS Sensor Shows Offline in Hubitat

If your ZSE43 is showing up as “offline” in Hubitat, it may point to a range or configuration problem. A Z-Wave Network Repair may be the answer! Check to see if your Hubitat hub is up to date on its platform version. Next, using the steps outlined below, run the Z-Wave Repair to refresh your Z-Wave mesh network con…

My ZSE44 Temperature | Humidity XS Sensor Shows Offline in Home Assistant

Is your ZSE44 included to Home Assistant and not responding to commands? Is it not regularly updating? Give healing the network a try! Metal, thick walls, or even heavy furniture can cause interference, which can shorten the range of your device. The range is decided by the specific structure of your home and the st…

My ZSE44 Temperature | Humidity XS Sensor is Unresponsive to My Z-Wave System

Is your ZSE44 Temperature | Humidity XS Sensor offline or not responding to Z-Wave commands? Try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Essentially, range is determined by the individual structure of your home and the strength of your mesh …

My ZSE43 Tilt | Shock XS Sensor is Unresponsive to My Z-Wave System

If your ZSE43 Tilt | Shock XS Sensor goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Essentially, range is determined by the individual structure of your home and the strength of your mesh netw…

My ZSE41 Open | Close XS Sensor Shows Offline in Home Assistant

Is your ZSE41included to Home Assistant, but unable  to update regularly and/or is unresponsive to commands? You may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strengt…

ZEN51 Dry Contact Relay Shows Offline in SmartThings

If your ZEN51 Dry Contact Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Steps for Network Repair below: * Open your SmartThings app and locate your SmartThings hub un…

My ZSE43 Tilt | Shock XS Sensor Shows Offline in Home Assistant

If your ZSE43 is included to Home Assistant, but is failing to update regularly and/or is unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and …

My ZEN51 Dry Contact Relay is Unresponsive to My Z-Wave System

If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…

My ZEN16 Multirelay is Unresponsive to My Z-Wave System

Is your Multirelay not responding to Z-Wave commands? It may be out of range or experiencing interference. The ZEN16 has a range of up to 150 feet (line of sight). Please remember, the range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furniture…

My ZEN17 Universal Relay Isn't Powering Up

You've connected the ZEN17 Universal Relay to a power source, but the LED indicator isn't lighting up. Start by verifying that the USB cable is compatible with the Universal Relay. Do not use laptop or tablet chargers with the ZEN17, as these devices expect a larger load, and will not activate with the ZEN17. …

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