My ZAC38 Range Extender is Unresponsive to Home Assistant
If your ZAC38 Range extender is powered and included to the hub but it is not responding to Z-Wave commands, try the simple troubleshooting steps below to resolve the issue! While the ZAC38 is a Z-Wave Plus device that has range of up to 400 feet ( line of sight ); interferences like stone, metal, and thick walls ca…
My ZEN54 0-10V Dimmer Shows Offline in Home Assistant
Is your ZEN54 0-10V Dimmer successfully included but showing offline in Home Assistant? Is it unresponsive to commands from the hub? Try a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your mesh network. Large furniture, thick walls, meta…
My ZEN14 Outdoor Double Plug Shows Offline in SmartThings
A device that shows as offline or unavailable suggests a range or connectivity issue. The first step is a to refresh your mesh's network connections via a network repair: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. * Tap the three dots in the…
My ZAC38 Range Extender is Unresponsive to My Z-Wave System
If your ZAC38 Range Extender is powered but unresponsive to commands from your app, is not updating status, or is showing that it's offline, this is suggestive of a range or connectivity issue. The ZAC38 is an 800 series Z-Wave Plus device that has range of up to 400 feet (line of sight). However, interferences like…
My ZAC38 Range Extender Shows Offline in Hubitat
If your ZAC38 Range Extender is powered and included to Hubitat, but is showing as offline, then this points to a range, interference, or connectivity issue. This can occur when a device is out of range, didn’t configure properly when including, or there are too many interferences between the device and the hub. Tryi…
My ZEN04 Smart Plug is Unresponsive to Home Assistant
So your ZEN04 is controlling the load manually, but it is not responding to Z-Wave commands? Try the simple troubleshooting steps below to resolve the issue! While the ZEN04 Smart Plug is a Z-Wave Plus device that has range of up to 300 feet ( line of sight ); interferences like stone, metal, and thick walls can sub…
My ZEN55 Smoke & CO Detector Bridge Shows Offline in Hubitat
Your ZEN55 Smoke & CO Detector Bridge is successfully included, but it's showing as “offline" in Hubitat? This is suggestive of a potential range or configuration issue. The easiest place to start is with a Z-Wave Network Repair. You always want to start by ensuring that your Hubitat hub is up to date on its platfor…
My ZSE41 Open | Close XS Sensor Shows Offline in Vera
Is your ZSE41 not responding to Z-Wave commands? This could point to a range or connectivity issue. After including your ZSE41 Open|Close XS Sensor successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera fin…
My ZEN14 Outdoor Double Plug is Unresponsive to My Z-Wave System
Is your ZEN14 Outdoor Double Plug unresponsive to your app, failing to update status, or showing that it's offline? This hints at a connectivity issue: Even with a range of 300 feet (line of sight), interferences like thick walls, large furniture, and metal or glass elements can shorten this range. The range for the…
My ZEN05 Outdoor Smart Plug Shows Offline in Hubitat
Experiencing connectivity issues with your ZEN05 Outdoor Smart Plug? This can happen if it is out of range or didn’t configure properly when including. Z-Wave Network Repair can help! Ensure that your Hubitat platform version is up-to-date first. Then, you can use Z-Wave Repair to refresh your connections. Follow…
