Are you able to control the ZEN14 Outdoor Double Plug manually, but it is unresponsive to Z-Wave commands? Try the troubleshooting steps below! Your ZEN14 Outdoor Double Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); however, interferences like large furniture, thick walls, and metal …
Range, interference, or configuration issues may be the root cause of your ZEN14 Outdoor Double Plug showing as “offline” in Hubitat. An easy place to start is with is Z-Wave Network Repair. Ensure your Hubitat platform version is up-to-date first. Next, use Z-Wave Repair to refresh your mesh connections. Follow the…
Is your ZEN05 plugged in but not responding to your app, updating status, or showing that it's offline? This suggests a connectivity issue: The Outdoor Smart Plug is a 700 series Z-Wave Plus device that has range of 300 feet (line of sight). Even so, interferences like thick walls, large furniture, and metal or glas…
A range or configuration issue could cause your ZSE41 Open|Close XS sensor to show up as “offline” in Hubitat. Try a Z-Wave Network Repair! Ensure your Hubitat hub is up to date on its platform version. Follow these steps to run the Z-Wave Repair to refresh your Z-Wave mesh network connections: * Open Hubitat …
Is your ZEN51 Dry Contact Relay failing to respond to Z-Wave commands? It could be a range or connectivity issue. After ensuring your ZEN51 Dry Contact Relay was included successfully, the next best step is to refresh the connections in your mesh network. Utilize the Update Neighbor Nodes feature in Vera. It will …
Is your ZSE42 Water Leak XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes obstructions like metal elements and thick walls can cause interference with the sensor's communication. The range for the device is determined by the individual structure of your home and the strengt…
Have you installed the ZEN52 Double Relay, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power …
If inclusion was initially successful, but your ZEN52 Double Relay shows offline in SmartThings, it may indicate a range or connectivity issue. Network Repair can be used to refresh your mesh network's connections using the SmartThings app. This helps the SmartThings hub find a more efficient route to the relay. …
A range or configuration problem may cause your ZSE44 to show up as “offline” in Hubitat. A Z-Wave Network Repair may be the answer! Check to see if your Hubitat hub is up to date on its platform version. Next, using the steps outlined below, run the Z-Wave Repair to refresh your Z-Wave mesh network connections: …
If Hubitat shows your ZEN51 Dry Contact Relay as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connections…