My ZEN14 Outdoor Double Plug Shows Offline in SmartThings
A device that shows as offline or unavailable suggests a range or connectivity issue. The first step is a to refresh your mesh's network connections via a network repair: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. * Tap the three dots in the…
My ZEN55 Smoke & CO Detector Bridge Shows Offline in SmartThings
Struggling with connectivity issues? Your ZEN55 Smoke & CO Detector Bridge is included to SmartThings but it's showing offline? Let's rule out any potential range or connectivity issues first. The best place to start is with the Network Repair feature in the SmartThings app to help refresh your mesh network connecti…
My ZEN55 Smoke & CO Detector Bridge Shows Offline in Home Assistant
Connectivity issues? Is your ZEN55 Smoke & CO Detector Bridge included and configured but showing offline and is unresponsive to commands from the hub? The best thing to try is running a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your …
My ZEN14 Outdoor Double Plug is Unresponsive to My Z-Wave System
Is your ZEN14 Outdoor Double Plug unresponsive to your app, failing to update status, or showing that it's offline? This hints at a connectivity issue: Even with a range of 300 feet (line of sight), interferences like thick walls, large furniture, and metal or glass elements can shorten this range. The range for the…
My ZEN16 Multirelay Shows "Can't Detect Device" in Vera
A "Can't Detect Device" error suggests a range or connectivity issue. If the ZEN16 displays as "can't detect device" in your Vera app, try to resolve the issue by using Update Neighbor Nodes. This is a helpful feature in Vera's interface that allows you to refresh the connections between hub and the devices and sh…
My ZEN05 Outdoor Smart Plug Shows Offline in Hubitat
Experiencing connectivity issues with your ZEN05 Outdoor Smart Plug? This can happen if it is out of range or didn’t configure properly when including. Z-Wave Network Repair can help! Ensure that your Hubitat platform version is up-to-date first. Then, you can use Z-Wave Repair to refresh your connections. Follow…
My ZSE41 Open | Close XS Sensor Shows Offline in Vera
Is your ZSE41 not responding to Z-Wave commands? This could point to a range or connectivity issue. After including your ZSE41 Open|Close XS Sensor successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera fin…
My ZSE44 Temperature | Humidity XS Sensor Shows Offline in Vera
Does your Temperature | Humidity Sensor show offline? A range or connectivity issue could be the cause. Once you have included your ZSE44 successfully, refreshing the connections in your mesh network is the next step. You can do this in Vera with a simple feature called Update Neighbor Nodes. It will help Vera fin…
My ZEN06 Smart Plug is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Do you have manual control of the ZEN06, but you're unable to control it via Home Assistant? Try the steps below: Interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately, the range is determine…
My ZSE43 Tilt | Shock XS Sensor Shows Offline in Vera
Is your ZSE43 not responding to Z-Wave commands? It could be a range or connectivity issue. After including your ZSE43 successfully, the next best step is to refresh the connections in your mesh network. This is accomplished in Vera with a helpful feature called Update Neighbor Nodes. It will help Vera find the mo…
