My ZEN04 Smart Plug Shows Offline in Hubitat
So the ZEN04 is included to Hubitat, but showing as offline? This can occur when a device is out of range or didn’t configure properly when including. Trying a Z-Wave Network Repair can help resolve the issue! Always ensure that your Hubitat platform version is up-to-date first. Next, follow steps below to initiate …
My ZEN54 0-10V Dimmer Shows Offline in Hubitat
So you've included your ZEN54 0-10V Dimmer successfully, but it's showing as “offline" in Hubitat? This points to a range or configuration issue. Give the Z-Wave Network Repair a try! First, always ensure your Hubitat hub is up to date on its platform version. Second, follow the simple steps below to run the Z-Wave …
My ZEN54 0-10V Dimmer Shows No Connection on My Z-Box Hub
Is your ZEN54 0-10V Dimmer showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently avai…
My ZEN37 Wall Remote is Unresponsive in My Z-Wave System
Connectivity issues? There are a few reasons a device can drop offline or become unresponsive. Check out the troubleshooting steps below! * The ZEN37 Remote Switch has a range of up to 250 feet line of sight - but this range can be shortened by interferences like glass or metal elements, thick walls, or large fur…
My ZEN04 Smart Plug Shows Offline in SmartThings
Having an issue with your ZEN04 Smart Plug showing offline in SmartThings? The first thing to rule out is any potential range or connectivity issues. Take a peek at the simple troubleshooting steps below to resolve the issue. Let's start by refreshing your mesh network connections via a network repair: * Open yo…
My ZEN54 0-10V Dimmer Shows Offline in SmartThings
Connectivity issues got you down? If you have included the ZEN54 0-010V Dimmer to SmartThings but it's showing offline, it may be a range or connectivity issue. The best place to start is with the Network Repair feature in the SmartThings app to help refresh your mesh network connections. Steps for Network Repair…
My ZEN37 Wall Remote is Unresponsive to Home Assistant
Are you finding your ZEN37 Wall Remote unresponsive to Z-Wave commands? We've compiled a list of troubleshooting steps below! Your Wall Remote is an 800-Series Z-Wave device that has a range of up to 250 feet (line of sight). With that said, interferences like large furniture, thick walls, and metal elements can sho…
My ZEN05 Outdoor Smart Plug is Unresponsive to Home Assistant
Can you control the ZEN05 Outdoor Smart Plug manually, but find it is not responding to Z-Wave commands? Try the troubleshooting steps below to resolve the issue! While the ZEN05 Outdoor Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); interferences like stone, metal, and thick walls ca…
My ZEN53 DC Motor Controller Shows Offline in SmartThings
If your ZEN53 DC Motor Controller is successfully included to your SmartThings hub but still shows offline, it may be a range or connectivity issue. Start by using the Network Repair feature in the SmartThings app to refresh your mesh network's connections. Steps for Network Repair below: * Open your SmartThing…
My ZEN04 Smart Plug is Unresponsive to My Z-Wave System
So the ZEN04 is powered but unresponsive to commands from your app, is not updating status, or is showing that it's offline? This suggests a range or connectivity issue: The ZEN04 Smart Plug is a 700 series Z-Wave Plus device that has range of up to 300 feet (line of sight). Even so, interferences like thick walls, …
