Can't Add My ZEN26 On/Off Switch to Vera
Exclusion is our go-to move for all configuration issues. You can exclude a Z-Wave device even if it was never properly included since it's just a type of reset. First, let's try including the switch to Vera again. It should be included as a Generic Z-Wave device. Once inclusion times out, try the steps below: 1.…
Can't Add My ZEN04 Smart Plug to Home Assistant
Not able to add the Smart Plug to Home Assistant? We've got you covered! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exclusion * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configure * Click on Remove Devic…
Can't Connect My ZEN21 On/Off Switch to Vera
Try exclusion! Even if your switch was never included, you can still exclude the device from Vera: This is product is discontinued and replaced with ZEN71. What does that mean? First, try adding the switch one more time. It should be included as a Generic Z-Wave device. Once inclusion times out, try the steps…
Can't Add My ZEN72 Dimmer Switch to Home Assistant
Not able to add the ZEN72 Dimmer to your Home Assistant network? Try exclusion! The ZEN72 Dimmer, or any other Z-Wave device, doesn't need to be included in the network in order to be excluded. The process will act as a soft reset and help with any inclusion or configuration issues. However, please note that exclusi…
Can't Add My ZEN22 Dimmer Switch to My Z-Wave System
This is product is discontinued and replaced with ZEN72 . What does that mean? Exclusion should be your go-to move. Exclusion will essentially reset the device and help with a variety of configuration issues. A device doesn't need to be included to your network to get excluded by your controller. Here's how to do…
Can't Add My ZEN22 Dimmer Switch to Vera
This is product is discontinued and replaced with ZEN72 . What does that mean? Exclusion is the first thing to try. It doesn't just remove devices from your network - it also acts as a reset! Begin by trying to include the dimmer once more, adding it as a Generic Z-Wave device. Once inclusion times out, try the…
Can't Connect My ZEN21 On/Off Switch to Wink
Inclusion just not working out? Give exclusion a try: This is product is discontinued and replaced with ZEN71. What does that mean? Exclusion is one of the most useful troubleshooting solutions in the Z-Wave world. It acts like a reset, so even if your switch was never added to Wink successfully you'll still be…
Can't Add My ZEN23 On/Off Switch to Home Assistant
This is product is discontinued and replaced with the ZEN73 . What does that mean? If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to do it: * In …
Can't Add My ZEN73 Toggle Switch to Home Assistant
If your ZEN73 won't add to Home Assistant, then you need to try exclusion next. Exclusion acts as a soft reset to help with any inclusion and configuration issues and can be performed even if the ZEN73 Switch hasn't been included to Home Assistant. However, please note that exclusion before inclusion applies to the …
Can't Add My MultiRelay ZEN16 to Home Assistant
If you're having issues including your MultiRelay to Home Assistant, exclusion is the first thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
