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Showing articles from Exclusion tag

Can't Add My ZEN51 Dry Contact Relay to Home Assistant

If you are unable to include your ZEN51 Dry Contact Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. Important Note : A steady, blinking green is…

Can't Add My ZEN31 RGBW Dimmer to Hubitat

This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you're experiencing inclusion issues with your ZEN31 RGBW Dimmer, a good idea to try is excluding the device. If you find that your RGBW Dimmer won't add to your hub, you can try to exclude, or …

Can't Add My ZSE41 Open | Close XS Sensor to My Z-Wave System

Having an issue including your ZSE41 Open | Close XS Sensor? Let's begin by excluding the unit. Unpairing, disconnecting, and removing are all ways to refer to exclusion. This is a soft reset that can assist with a variety of configuration or connectivity issues. 800 series only: Exclusion before inclusion applie…

Can't Add My ZEN55 Smoke & CO Detector Bridge to Home Assistant

Having trouble adding your ZEN55 Smoke & CO Detector Bridge to Home Assistant? Exclusion is the easiest way to resolve any configuration or connectivity issues, and the ZEN55 can be excluded from Home Assistant even if it has never been successfully included. Important Note : A steady, blinking green is the standard…

Can't Add My ZEN52 Double Relay to My Z-Wave System

Will the ZEN52 Double Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN52 doesn't need …

Can't Add My ZSE29 Outdoor Motion Sensor to Hubitat

This is product is discontinued and replaced with ZSE70 . What does that mean? If you're experiencing inclusion problems, one of the first things to always try is exclusion. It sounds weird, but removing your ZSE29 from Hubitat can help the hub include it, even if it was never added in the first place. But first,…

Can't Add My ZEN74 Toggle Dimmer to Home Assistant

Not able to add the ZEN74 Toggle Dimmer to Home Assistant? Try excluding it first! A device doesn't need to be included first to be able to exclude it from the Home Assistant network. The process will act as a soft reset and help with any inclusion or configuration issues. However, please note that exclusion before …

Can't Add My ZEN51 Dry Contact Relay to Hubitat

The ZEN51 Dry Contact Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN51 Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft reset…

Can't Add My ZSE11 Q Sensor to Hubitat

If your Q Sensor is having trouble adding to your Hubitat network, then you need to try to exclude it first. The exclusion process acts as a soft reset for any Z-Wave device, helping with any inclusion or configuration issues. You can do this even if the ZSE11 has never been included to Hubitat: it will simply confi…

Can't Add My ZEN71 On/Off Switch to Hubitat

Trouble adding your ZEN71 to Hubitat? We've got you covered! Your ZEN71 may have never been included in your hub’s network, but that doesn't mean you can't remove it. The app will confirm a successful exclusion of an “unknown” device which will then allow the device to be added. Before going through with the process…

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