Can't Add My ZEN05 Outdoor Smart Plug to Home Assistant
Having issues including the ZEN05 Outdoor Smart Plug to Home Assistant? Let's try excluding it first! The best part: a device doesn't need to be included first to be excluded - and it'll help with any configuration or connectivity issues! Exclusion Instructions * In Home Assistant: open Settings > Devices and …
Can't Add My ZEN54 0-10V Dimmer to SmartThings
Inclusion troubles? Please start by ensuring you have the lua Edge driver installed for the ZEN54 , in order for the device to be correctly recognized and configured on SmartThings. If you have the driver installed, give exclusion a try before including the ZEN54. The device can be excluded at any time, even if it …
Can't Add My ZAC36 Titan Valve Actuator to Ring
If your ZAC36 has trouble being added or included to your Ring base station, give exclusion a try first! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then…
Can't Add My ZSE42 Open | Close XS Sensor to Vera
Having trouble including the ZSE42 to Vera? Start by excluding the sensor from your Vera hub. Exclusion acts as a soft reset to help with any set-up issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been inc…
Can't Add My ZAC36 Valve Actuator to Vera
If your Titan Valve Actuator isn't discovered by Vera after several pairing attempts, you can try one of the below solutions. Firstly, you can try to exclude the device. The process can help the hub find the Titan more easily by resetting it - and it can be excluded even if it was never included! 800 series only:…
Can't Add My ZEN54 0-10V Dimmer to Home Assistant
Not able to add your ZEN54 0-10V Dimmer to Home Assistant? Start by excluding the device! The ZEN54 can be excluded from Home Assistant even if it has never been successfully included. Exclusion is an easy process that acts like a hub-based reset to resolve any configuration or connectivity issues. 800 series only: …
Can't Add My ZEN37 Wall Remote to My Z-Wave System
Inclusion troubles? You may need to try excluding it first! Exclusion is a process that removes the device from your hub controller, and can be done even if a device hasn't been added before. Here are the steps for excluding or removing the Wall Remote from your controller before you can pair it: * Bring the ZEN…
Can't Add My ZEN06 Smart Plug to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Having issues including the ZEN06 to Home Assistant? Try exclusion, which acts as a soft reset for the device. You can exclude a device from Home Assistant even if it has never successfully been included. Here's how to do it: * In …
Can't Add My ZSE44 Temperature | Humidity XS Sensor to My Z-Wave System
Having trouble including your ZSE44 Temperature | Humidity XS Sensor? Try exclusion! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. …
Can't Add My ZEN55 Smoke & CO Detector Bridge to My Z-Wave System
Unable to include your ZEN55 Smoke & CO Detector Bridge? It may sound counter-intuitive, but the best and simplest resolution is a process called exclusion. Exclusion is another name for "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various…
