My ZAC38 Range Extender Shows Offline in Hubitat
If your ZAC38 Range Extender is powered and included to Hubitat, but is showing as offline, then this points to a range, interference, or connectivity issue. This can occur when a device is out of range, didn’t configure properly when including, or there are too many interferences between the device and the hub. Tryi…
My ZAC38 Range Extender is Unresponsive to Home Assistant
If your ZAC38 Range extender is powered and included to the hub but it is not responding to Z-Wave commands, try the simple troubleshooting steps below to resolve the issue! While the ZAC38 is a Z-Wave Plus device that has range of up to 400 feet ( line of sight ); interferences like stone, metal, and thick walls ca…
My ZAC38 Range Extender is Unresponsive to My Z-Wave System
If your ZAC38 Range Extender is powered but unresponsive to commands from your app, is not updating status, or is showing that it's offline, this is suggestive of a range or connectivity issue. The ZAC38 is an 800 series Z-Wave Plus device that has range of up to 400 feet (line of sight). However, interferences like…
How to Access Advanced Settings for the ZAC38 Range Extender on Home Assistant
The ZAC38 Range Extender will be fully integrated with Home Assistant in a coming platform release, so you should have access to all of the advanced settings for the device once integrated. The ZAC38 is officially integrated with the new ZWaveJS integration of Home Assistant, so you will have access to the advan…
Recommended Accessories for Your ZAC38 Range Extender
Your ZAC38 Range Extender is ready to install out of the box. The unit is designed to boost your Z-Wave network. With the NEW 800 series chip, it helps provide faster communication and more range to support your existing Z-Wave mesh. With a back-up battery, the device can provide power outage notifications to you…
How to Access Advanced Settings for the ZAC38 Range Extender on Hubitat
Accessing the advanced settings for the ZAC38 Range Extender on Hubitat is quick and easy. Just follow the steps below to install the community driver for the ZAC38 Range Extender: Here's how to install the community driver: * Open Hubitat in your browser. * Click on Drivers Code in the side menu. * In the top…
Can't Add My ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclu…
Can't Add My ZAC38 Range Extender to Hubitat
Can't include the ZAC38 Range Extender to Hubitat? Exclusion is the best place to start! Excluding the Range Extender from Hubitat may help with any connection or configuration issues. It can be done at any time, even if the device has never been added to the hub’s network. Before going through the removal process, …
How to Add Your ZAC38 800 Z-Wave Range Extender to Z-Box
Inclusion is quick and easy with the Z-Box Hub. The ZAC38 Range Extender is fully supported by the Z-Box and will be recognized out of the box. ZAC38 Mesh Inclusion From the Web UI 1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon . 2. You will be re…
Can't Add My ZAC38 Range Extender to My Z-Wave System
Inclusion issues are often best resolved by a simple exclusion! This process can also be known as removing or unpairing a device from a Z-Wave hub. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion is simply a way of soft resetting the device and can even be done if …
