## It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! _What Kind of Changes Can Occur With Zooz Devices?_ * **Firmware changes** * New firmware can be applied to your exist…
## You can access all of the ZEN21's advanced features, like an auto timer and on/off status after power failure. This is product is discontinued and replaced with [ZEN71. ][1] [What does that mean? ][2] Follow the steps below to change any setting for your ZEN21 in your Vera interface; we took on/off status recove…
## Your ZEN21 switch could be out of range or not configured correctly if it is showing “offline” in Hubitat. A Network Repair could help resolve the issue. This is product is discontinued and replaced with [ZEN71. ][1] [What does that mean? ][2] Confirm your Hubitat is running on the latest platform version before…
## Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: This is product is discontinued and replaced with [ZEN71. ][1] [What does that mean? ][2] Your switch is a Z-Wave Plus device that has range of…
## Complete your ZEN21's look with the right tools and accessories: This is product is discontinued and replaced with [ZEN71. ][1] [What does that mean? ][2] If you're wondering whether your new ZEN21 switch will match the color of your existing wall plates, or are looking for new wall plates for your home, then we…
### Connectivity issues happen to the best of us. Here's what to try first: This is product is discontinued and replaced with [ZEN71. ][1] [What does that mean? ][2] **Update Neighbor Nodes** is a helpful feature in Vera's interface that refreshes the connections between Vera and your devices. It will help Vera fin…
## Excluding your ZEN21 could be the solution to including it. This is product is discontinued and replaced with [ZEN71. ][1] [What does that mean? ][2] Even if your ZEN21 Switch was never added to your hub’s network, you’ll be able to perform the exclusion process. The app will confirm a successful exclusion of an…
## The ZEN21 should be recognized by Hubitat out of the box because it is officially integrated, but it may need a custom device driver to be able to access all of the advanced settings. This is product is discontinued and replaced with [ZEN71. ][1] [What does that mean? ][2] First, check if your Hubitat hub is usi…
### We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. This is product is discontinued and replaced with [ZEN71. ][1] [What does that mean? ][2] Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you'r…
### If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: This is product is discontinued and replaced with [ZEN71. ][1] [What does that mean? ][2] A device doesn't need to be included first to be able to excluded. Here's how to do it: …