Recommended Accessories for Your ZEN14 Outdoor Double Plug
Install your ZEN14, indoors or out! The protective outlet cover and the weather-resistant housing safeguards the outlet from dirt and debris when not in use. The ZEN14 is IP65 rated, which means it is fully dust proof and water resistant. The ZEN14 is rated for outdoor use, but some users also successfully use a …
My ZEN14 Outdoor Double Plug is Unresponsive to My Z-Wave System
Is your ZEN14 Outdoor Double Plug unresponsive to your app, failing to update status, or showing that it's offline? This hints at a connectivity issue: Even with a range of 300 feet (line of sight), interferences like thick walls, large furniture, and metal or glass elements can shorten this range. The range for the…
There is No LED Activity and My ZEN14 Outdoor Double Plug is Unresponsive
Your ZEN14 Outdoor Double Plug is plugged in to a grounded 110VAC receptacle, but there is no LED response from the device? Try the troubleshooting steps below: To rule out any grounding or power issues, first try moving it to a different receptacle. One feature of the ZEN14 allows you to switch between LED indic…
What Devices Can I Use with My ZEN14 Double Outdoor Plug?
The ZEN14 Double Outdoor Plug can handle up to 15 A, 150 W LED bulbs, 1000 W incandescent, or 1/3 hp motor total between 2 outlets. Make sure the load you are about to connect does NOT exceed 15 A in power total between 2 outlets. Connecting heavy duty equipment to this Double Outdoor Plug will DAMAGE the device and…
Can't Add My ZEN14 Outdoor Double Plug to Home Assistant
Unable to include the ZEN14 Outdoor Double Plug to Home Assistant? Try the exclusion process first! Don't worry if the device has never been included! Exclusion can be done even if a device is not included, and it acts as a soft reset that helps with any configuration or connectivity issues. 800 series only: Excl…
My ZEN14 Outdoor Double Plug is Unresponsive to Home Assistant
Are you able to control the ZEN14 Outdoor Double Plug manually, but it is unresponsive to Z-Wave commands? Try the troubleshooting steps below! Your ZEN14 Outdoor Double Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); however, interferences like large furniture, thick walls, and metal …
Can't Add My ZEN14 Outdoor Double Plug to SmartThings
Are you having issues including the Double Plug to SmartThings? Give exclusion a try! Exclusion acts as a soft reset for the device and can even be done even if your ZEN14 was never added to the network. The process can help with any inclusion or configuration issues. 800 series only: Exclusion before inclusion a…
My ZEN14 Outdoor Double Plug Shows Offline in Hubitat
Range, interference, or configuration issues may be the root cause of your ZEN14 Outdoor Double Plug showing as “offline” in Hubitat. An easy place to start is with is Z-Wave Network Repair. Ensure your Hubitat platform version is up-to-date first. Next, use Z-Wave Repair to refresh your mesh connections. Follow the…
How to Access Advanced Settings for the ZEN14 Double Outdoor Plug on Home Assistant
The ZEN14 Double Outdoor Plug is fully integrated with the new JS Z-Wave integration of Home Assistant, so you will have access to all of the advanced settings and features out of the box. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the JS integration…
Can't Add My ZEN14 Outdoor Double Plug to Hubitat
Having trouble including the ZEN14 Outdoor Double Plug to Hubitat? The first step to try is exclusion. Excluding the Double Plug from Hubitat can assist with any connectivity or configuration issues. This process can be completed even if it was never added to the hub’s network, and acts as a soft reset. Before begin…
