How to Access Advanced Settings for My ZSE41 Open | Close XS Sensor on the Z-Box
Not a custom driver or device handler in sight! The ZSE41 Open | Close XS Sensor will be recognized and configured correctly by the Z-Box, no extra effort required. Accessing and customizing the advanced settings is easy; simply follow the steps below to customize your ZSE41 on the Z-Box Hub. All About Advanced Sett…
My ZEN71 On/Off Switch Shows No Connection on My Z-Box Hub
Is your ZEN71 Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available,…
Can't Add My ZSE41 Open | Close XS Sensor to My Z-Box Hub
Issues including your new ZSE41 Open | Close XS Sensor? No worries, start by giving the exclusion process a try! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it s…
Can't Add My ZEN32 Scene Controller to My Z-Box Hub
Trouble getting your ZEN32 Scene Controller into inclusion mode? Exclusion is the easiest resolution. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip se…
Can't Add My ZEN73 On/Off Switch to My Z-Box Hub
ZEN73 On/Off Switch not entering inclusion mode? Give exclusion a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first. Exclusion can be done at any time, even if a device has never been included to the hub and is not currently include…
Can't Add My ZEN17 Universal Relay to My Z-Box Hub
Trying to add your ZEN17 Universal Relay to the Z-Box, but you've encountered an issue? Don't worry, there's a simple solution! The best way to resolve any inclusion issue is with exclusion. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, …
Can't Add My ZEN74 Dimmer to My Z-Box Hub
ZEN74 inclusion issues? Try a soft, hub-based reset, also known as exclusion. Exclusion is the simplest and fastest way to resolve any inclusion or configuration issues. Exclusion can be done at any time, even if a device has never been included to the hub and is not currently included. A different way to think of e…
How to Add Your ZSE70 Outdoor Motion Sensor to the Z-Box Hub
Add your ZSE70 Outdoor Motion Sensor to your Z-Box hub quickly and easily. You'll get access to all of its functionality right away. We strongly suggest using the Web UI when adding new devices to your hub but we also included instructions for mobile app users - just keep scrolling down! The ZSE70 can operate on …
Can't Add My ZSE18 Motion Sensor to My Z-Box Hub
Having trouble adding your new ZSE18 Motion Sensor to your Z-Box hub? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it si…
Can't Add My ZEN77 On/Off Switch to My Z-Box Hub
Need help including your ZEN77 Dimmer to your Z-Box hub? Give the exclusion process a try; it's the simplest and fastest way to resolve any inclusion or configuration issues. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that…
