My ZEN34 Remote Switch is Unresponsive in My Z-Wave System
## There are a few reasons a device can drop offline its network or stop responding to commands - let's see what we can do to help. * The ZEN34 Remote Switch has a range of **up to 250 feet line of sight** - but this range can be shortened by interferences like glass or metal elements, thick walls, or large furnitu…
Accessing Advanced Settings for Your ZEN34 Remote Switch on Home Assistant
## Once your Remote Switch is added to Home Assistant, all of the advanced settings should display automatically. With the[ JS integration of Home Assistant][1], you should have access to all of its advanced settings once you've included the Scene Controller. If you aren't on the JS integration yet, Home Assistant cu…
How Do I Perform Hard Reset on My ZEN34 Remote Switch?
## If your ZEN34 is having trouble, a factory reset could help with any configuration issues. If you've already given exclusion a try, and your Remote Switch is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returnin…
ZEN34 Remote Switch Advanced Settings
## Here is a full list of advanced settings (parameters) for the ZEN34 Remote Switch VER. 1.40 firmware: ### _LED indicator mode_ **Parameter 1: **Choose if you want the LED indicator to turn on anytime a trigger is activated (normal model) or to remain always on or off. **Values: **0 – LED indicator always off; 1 …
Can't Add My ZEN34 Remote Switch to My Z-Wave System
## Adding the ZEN34, or any Z-Wave device, may not always work on the first try - you may need to try excluding it first! Exclusion is a process that removes the device from your hub controller, and can be done even if a device hasn't been added before. Here are the steps for excluding or removing the Remote Switch f…
My ZEN34 Remote Switch is Unresponsive to Home Assistant
## You were able to add your Remote Switch to the network, but it's going offline or is otherwise unresponsive to Z-Wave commands. Your Remote Switch is a 700-Series Z-Wave device that has range of up to 250 feet (line of sight). With that said, interferences like large furniture, thick walls, and metal elements can …
How to Create Direct Association for Your ZEN34 Remote Switch in Vera
## While the ZEN34 is not supported by Vera as of 11/2020, you should be able to include it to your system, and program it via direct association! The direct association method works between 2 Z-Wave devices included with the same security level only. You will be able to program the ZEN34 to control other Z-Wave devi…
Can't Add My ZEN34 Remote Switch to SmartThings
## If your ZEN34 Remote Switch is having trouble pairing with your SmartThings hub, try to exclude! The process acts as a soft reset to help prepare the device to connect to the network. **Here's how to exclude the remote: ** 1. Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub …
How to Add Your ZEN34 Remote Switch to Your Z-Wave System
## Adding the ZEN34 Remote to your Z-Wave system is easy! Just make sure you've removed the pull-tabs from the battery slots to power the device up first. Once powered, you can go ahead and use these steps to have your ZEN34 paired in no time: 1. Make sure the device is **within range** of your Z-Wave network 2.…
ZEN34 Remote Switch Change Log
## Here is a list of the changes and updates we made to the ZEN34 Remote Switch so far. ### _VER. 1.0 (released 10/2020)_ _Original release._ **Hardware:** * White wall plate and magnetic base included * Powered by 2 x CR2032 batteries * Adjustable LED indicator (4 colors and 3 brightness levels) * 700 Ser…
