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Showing articles from Wink tag

Can't Add My ZEN23 On/Off Switch to Wink

### Exclusion is the first thing to try if you're unable to include your switch to Wink. Exclusion is just like a reset, so even if your switch was never added to Wink successfully you'll still be able to exclude the unit: 1. Click on **Hubs ** 2. Click on **Settings **(the three dots in the upper right corner) 3.…

ZEN06 Smart Plug & Compatible Hubs

## Will the Smart Plug ZEN06 work with my hub? The Smart Plug works great with the following Z-Wave systems: * 2GIG (no power consumption info or advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no power consumption info or advanced settings available) * Almond (Securify…

How to Add Your ZEN26 On/Off Switch to Wink

## You'll have full on/off control of your switch using your Wink app; you'll also be able to add it to custom Robots. However, Wink's interface doesn't give you access to the switch's advanced settings and parameter inputs (though this switch does give you the option to enable or disable your LED indicator even with…

Why is My ZSE40 4-in-1 Sensor Not Recognized by Wink?

## Unfortunately, Wink doesn't recognize any type of multi-level sensors regardless of brand. Wink also doesn't support many of the newer Z-Wave Plus devices based on the updated command classes. [Here's more][1] about the 4-in-1 Sensor's compatibility. And if you're looking for a system that's more open and flexibl…

Can't Add My ZEN20 Power Strip to Wink

### Inclusion issues are super common with Z-Wave devices. Here's the first thing to try if you can't pair your ZEN20 Power Strip with Wink: It sounds counter-intuitive, but even if your ZEN20 Power Strip was never successfully paired with Wink, you can still exclude the device. Exclusion acts as a reset and can solv…

Can't Add My ZEN25 Double Plug to Wink

### Inclusion issues are super common with Z-Wave devices, and they're nothing to worry about. Here's where to start if your Wink app isn't finding your ZEN25 Double Plug: It may not make sense at first, but try excluding the Double Plug from Wink! It doesn't have to be included or "found" by Wink to be able to be ex…

Can't Add My ZEN06 Smart Plug to Wink

## Inclusion issues are super common. Here's the first thing to try if you can't pair your ZEN06 Smart Plug with Wink: It sounds counter-intuitive, but even if your Smart Plug was never successfully paired with Wink, you can still exclude the device. Exclusion acts as a reset and can solve a variety of configuration …

How to Add Your ZEN06 Smart Plug to Wink

## If you're a Wink user, you'll have no issue with on/off control of your ZEN06 Smart Plug. You'll be able to create schedules and add it to custom Robots. However, you won't have access to the Smart Plug's advanced settings and parameter inputs. You also won't be able to monitor the device's energy consumption - th…

How to Connect Your ZEN21 On/Off Switch to Wink

## Connecting your switch to Wink should be a cinch. Here's more about the inclusion process: (This is a discontinued product, replacement model: ZEN71) You'll be able to control it remotely out of the box and add it to custom Robots. However, you won't have access to the switch's advanced settings and parameter inp…

How to Add Your ZEN22 Dimmer Switch to Wink

## Manual Control? Check. Now let's add your dimmer to Wink: You'll be able to control it remotely out of the box and add it to custom Robots. However, you won't have access to the dimmer's advanced settings and parameter inputs - unfortunately, this a limitation in Wink's interface. The same applies for to other Z-W…

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