## If you're having issues including your ZEN15 Power Switch, try excluding device instead. Even if your ZEN15 Power Switch was never successfully paired with Wink, you can still exclude the device. Exclusion acts as a soft reset and can solve a host of configuration issues. Try excluding the device using the steps b…
### The "Offline" error usually indicates a range or connectivity issue. If your ZEN15 Power Switch shows Offline, first try **Network Discovery**. This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your ZEN15 Power Sw…
## Will the ZEN23 On Off Toggle Switch work with my hub? The switch works great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Alm…
## Will the S2 Double Plug ZEN25 work with my hub? Last time we checked, the Double Plug worked great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * Fibaro Home Center 2 * Fibaro Home Center Lite * Nexia (no advanced settings) * SmartThings Hub * Wink and Wi…
## Will the ZEN24 Toggle Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond (Se…
## Will the ZEN20 Power Strip work with my hub? Last time we checked, the ZEN20 Power Strip worked great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * Fibaro Home Center 2 * Fibaro Home Center Lite * Home Assistant * HomeSeer * Hubitat * [SmartThings Hub]…
## Will the ZEN21 On Off Switch work with my hub? (This is a discontinued product, replacement model: ZEN71) The switch works great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * 2GIG (no advanced settings or scene control) * ADT Pulse (no advanced settings or sc…
## Will the ZEN22 Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * 2GIG (no advanced settings or scene control available) * ADT Pulse (no advanced settings or scene control available) * Alarm.com (no advanced setting…
## Will the Power Switch ZEN15 work with my hub? The Power Switch works great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almon…
## Will the ZEN26 S2 On/Off Switch work with my hub? The switch works great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond …