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Showing articles from Wink tag

Why is My ZEN17 Universal Relay Not Recognized by Wink?

## Unfortunately, Wink doesn't provide blanket compatibility for all multi- channel devices. The Universal Relay may show up as a single device in Wink and will only allow you to control all of the 3 relays at the same time. Individual control of the relays will not be possible through Wink's system. If you were plan…

Why is My ZSE11 Q Sensor Not Recognized by Wink?

## Unfortunately, Wink doesn't recognize any type of multi-level sensors regardless of brand. Wink also doesn't support many of the newer Z-Wave Plus devices based on the updated command classes. You can [find out more about the Q Sensor's compatibility here][1]. We'd recommend using your ZSE11 sensor with [SmartThi…

How to Add Your ZEN74 700 Series Toggle Dimmer to Wink

## Add the ZEN74 Toggle Dimmer to your Wink hub in a few easy steps. You'll be able to control the basic functions remotely via Z-Wave and add it to custom Robots. Wink doesn't give you access to the advanced settings and parameters so you won't be able to customize your dimmer. The good news is you can still take a…

How to Add Your ZEN71 700 Series On/Off Switch to Wink

## Adding your ZEN71 On/Off Switch to your Wink hub is easy! You'll be able to control the basic functions remotely via Z-Wave and add it to custom Robots. Due to a limitation on Wink's interface, unfortunately you won't have access to the switch's advanced settings and parameter inputs, which applies for any Z-Wave …

How to Add Your ZEN73 700 Series On/Off Toggle Switch to Wink

## Here's how to join the ZEN73 On/Off Toggle Switch to your Wink hub. You'll be able to control the basic functions remotely via Z-Wave and add it to custom Robots. Wink doesn't give you access to the advanced settings and parameters so you won't be able to customize your switch. The good news is you can still take…

How to Add Your ZEN77 S2 Dimmer 700 to Wink

## With your ZEN77 S2 Dimmer, you'll be able to enjoy smooth dimming, on/off control, and the ability to add it to custom Robots - all on your Wink app! Wink's interface has a limitation thought, that doesn't give you access to the dimmer's advanced settings and parameter inputs. But you can still take advantage of t…

How to Add Your ZEN76 S2 Switch 700 to Wink

## Ready to pair the ZEN76 S2 Switch to Wink? Let's do it! With the Wink app, you'll have full on/off control and can add the ZEN76 to custom Robots. Due to a limitation on Wink's interface, you just won't have access to the switch's advanced settings and parameter inputs. This applies to all Wink- compatible device…

How to Add Your ZEN72 700 Series Dimmer to Wink

## Confirmed your ZEN72 Dimmer works manually? Then it's time to get Z-Wave control! You'll be able to include it to your Wink hub and add it to custom Robots. Unfortunately, access to the dimmer's advanced settings and parameter inputs won't be available due to a limitation in Wink's interface (as seen with other Z-…

Why is My ZEN16 MultiRelay Not Recognized by Wink?

## Unfortunately, Wink doesn't provide blanket compatibility for all multi- channel devices. The MultiRelay shows up as a single device in Wink so it only allows you to control all of the 3 relays at the same time. Individual control of the relays is not possible through Wink's sytem. If you were planning on using th…

My ZEN30 Double Switch Shows Offline in Wink

### Connectivity and range issues are common in the world of Z-Wave devices. Here are some things to try: **Network Discovery **should be the first thing.This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your Double S…

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