How Do I Perform Hard Reset on My ZEN71 On/Off Switch?
When your switch is unresponsive to any other commands, a hard reset is the next step. If you haven't already, we recommend giving exclusion a try first before trying a hard reset. But if that doesn't help, proceed with these reset steps: * Press and hold the lower paddle for 10 seconds or more until the LED in…
My ZEN21 On/Off Switch Shows "Can't Detect Device" in Vera
Connectivity issues happen to the best of us. Here's what to try first: This is product is discontinued and replaced with ZEN71. What does that mean? Update Neighbor Nodes is a helpful feature in Vera's interface that refreshes the connections between Vera and your devices. It will help Vera find the most effi…
How Can I Identify the Wiring For My Zooz Switches?
Don't install your Zooz switches if you're not absolutely sure that you have identified all of your wires correctly. Safety first! It's always best to consult a licensed electrician to complete the installation if you have any doubt about the process. Improper connections may cause personal injury and equipment dama…
ZEN30 Double Switch FAQs
Frequently Asked Questions About the ZEN30 Double Switch Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should…
3-Way Diagrams for ZEN21, ZEN22, ZEN23, and ZEN24 Switches
See the simplified diagrams below showing 3 different methods of wiring your Zooz 500 series smart switch in a 3-way. (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, ZEN74 - please note that the ZEN73 and ZEN74 toggle switches wire differently in 3-way installation, always follow the instr…
What Lighting Fixtures And Electrical Loads Can I Control With Zooz Switches?
Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Always…
5-Way Diagram for ZEN21, ZEN22, ZEN23, and ZEN24 Switches
Zooz 500 series VER. 2.0 / 3.0 / 4.0 switches are compatible with 5-ways only with particular wiring scenarios. (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, and ZEN74 - please note the wiring for the ZEN73 and ZEN74 has changed so follow the instructions for your model only when wiring …
How to Program Your ZEN37 Wall Remote on Hubitat
After you've added and assigned the correct device type to your Remote Switch, you'll be able to program the buttons to control other devices or trigger scenes. Here is an introduction to the process. At the moment, you'll only be able to use the button controller features of the device since direct association is…
How to Program Your ZEN34 Remote Switch on Hubitat
After you've added and assigned the correct device type to your Remote Switch, you'll be able to program the paddles to control other devices or scenes. Here is an introduction to the process. At the moment, you'll only be able to use the button controller features of the device since direct association is not ava…
How to Program 3 Zooz Switches in a Virtual 4-Way on Z-Box with Regular Bulbs
Setting up a virtual 4-way on the Z-Box hub lets you pair three Zooz switches or dimmers to control the same light—without needing a wired connection between the switches. In this setup, the main switch or dimmer is rewired as a single pole, while the remote units connects to power, neutral, and ground only. There a…
