Can't Add My ZEN17 Universal Relay to My Z-Wave System
Having trouble adding the ZEN17 to your Z-Wave system? It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude bef…
My ZEN17 Universal Relay is Offline in HomeSeer
Having connectivity issues between your ZEN17 Universal Relay and HomeSeer hub? If your ZEN17 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer, try these troubleshooting steps. The ZEN17 Universal Relay, when connected through the standard Z-Wave mesh, has a range of up to 300 feet line …
How Do I Perform Hard Reset on My ZEN17 Universal Relay?
If your ZEN17 is having trouble, a factory reset could help with any configuration issues. If you've already tried excluding the device from your network, and your Universal Relay is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and reco…
How to Change the Advanced Settings for Your ZEN17 Universal Relay in Vera
Customize the settings of your ZEN17 any way you like! You can adjust the settings for each individual relay including input type, built-in auto on/off timers, LED indicator behavior and more. Here are the steps to change parameters (or settings) in your Vera interface; below is how to set the auto-off timer to 2…
Can't Add My ZEN17 Universal Relay to My Z-Box Hub
Trying to add your ZEN17 Universal Relay to the Z-Box, but you've encountered an issue? Don't worry, there's a simple solution! The best way to resolve any inclusion issue is with exclusion. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, …
Can't Add My ZEN17 Universal Relay to HomeSeer
If you're having trouble adding your ZEN17 Universal Relay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly…
How to Access Advanced Settings for ZEN17 Universal Relay on Home Assistant
The ZEN17 can be customized in a variety of ways through its advanced settings! Since the Universal Relay is integrated with the latest JS integration of Home Assistant , you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommend…
How to Access the Advanced Settings for ZEN17 Universal Relay on HomeSeer
The ZEN17 provides extensive customization options to meet your smart home needs. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN17 Universal Relay, we would recommend first updating t…
How to Add Your ZEN17 Universal Relay to Your Z-Wave System
Once you have your ZEN17 wired up and ready to go, it's time to include it to your Z-Wave system! There are a few ways to describe it, but inclusion is a common term for pairing or adding a device to your Z-Wave system. Here are the steps for including your ZEN17 Universal Relay: * Make sure that the unit is po…
How to Add Your ZEN17 Universal Relay to Home Assistant
With the ZEN17 installed and ready to pair, it's time to include it to Home Assistant: If you haven't already, we recommend updating to the ZWaveJS integration of Home Assistant. Zooz products are now officially integrated with the JS integration of Home Assistant and you should have access to all of the Univers…
