You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.
announcement close button
Home > Smart Relays > ZEN17 Universal Relay > ZEN17 & Your Z-Wave System > How to Add Your ZEN17 Universal Relay to Your Z-Wave System
How to Add Your ZEN17 Universal Relay to Your Z-Wave System
print icon

Once you have your ZEN17 wired up and ready to go, it's time to include it to your Z-Wave system!

There are a few ways to describe it, but inclusion is a common term for pairing or adding a device to your Z-Wave system.

 

Here are the steps for including your ZEN17 Universal Relay: 

  1. Make sure that the unit is powered by a proper 12-24 V or USB C power supply.
  2. Put your hub into inclusion/pairing mode in your app's interface (each hub is different, so refer to the hub's manual if you're unsure about the process)
  3. Click the Z-Wave button on the device 3 times very quickly (LED indicator will start flashing)
  4. Your Z-Wave system should confirm the device was successfully added.

 

If you're having trouble including your device, the first thing you should try is excluding the unit and then giving inclusion another go.

 

Have any questions about the inclusion process? Please let us know! Our team will be happy to help.

Feedback
0 out of 0 found this helpful

Have you tried our virtual assistant chatbot? This AI tool can help you find answers from thousands of articles in our Knowledge Base quickly. Find it in the bottom righthand corner of the page.

Need more help? Our friendly team is ready to help you with any questions or concerns you may have about Zooz devices. Click here to submit a support ticket.

Are your devices registered? Extended warranty and firmware access is available for registered Zooz customers. Click here to submit your registration form.

Find the latest Zooz devices and great Z-Wave deals at The Smartest House.
 
scroll to top icon