ZEN14 Outdoor Double Plug Product Manual

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FEATURES

Z-Wave® on/off control of 2 individual loads
IP65 rated for outdoor use
NEW 800 series Z-Wave® chip for faster control
S2 authenticated security and SmartStart
Z-Wave® Long Range ready for ultra reliable no-mesh communication (you need a LR enabled hub)
ETL listed for compliance with North American safety standards

SPECIFICATIONS

Model Number: ZEN14 800LR
Z-Wave® Region: US/CA/MX
Power: 110 VAC, 60 Hz
Maximum Load: 15 A, 150 W LED bulbs, 1000 W incandescent, 1/3 hp motor total between 2 outlets
Range: Up to 150 (up to 1300 with LR) line of sight
Installation and Use: Indoor or outdoor
IP Rating: 65 Ÿ Dimensions: 3.75” x 2.75” x 1.75” Ÿ Cord Length: 6.5”

CAUTION

This is an electrical device - please use caution when installing and operating the Double Outdoor Plug. Remote control of appliances may result in unintentional or automated activation of power. Do NOT use this Z-Wave® device to control electric heaters or other appliances which produce the risk of fire, burns, or electrical shock when unattended.

INSTALLATION

Plug the Double Outdoor Plug into any standard grounded 110 V receptacle. Do NOT connect any devices to the plug at this point. Click the Z-Wave® button to see if the LED indicator comes on and off. If the LED indicator doesn’t light up at all, please try a different receptacle. If it’s still off, please get in touch with our support team: [email protected] Click the button once to control outlet 1, double click the Z-Wave® button to control outlet 2.

BEFORE YOU PLUG ANYTHING IN: Make sure the load you are about to connect does NOT exceed 15 A in power total between 2 outlets. Connecting heavy duty equipment to this Double Outdoor Plug will DAMAGE the device and may cause the connected appliance to malfunction. Do NOT plug washers, dryers, refrigerators, or motors over 1/3 hp to this Double Outdoor Plug.

WARNING

This product should be installed indoors upon completion of any building renovations.
Prior to installation, the device should be stored in a dry, dustand-mold-proof place.
Do not install the device in a place with direct sun exposure, high temperature, or humidity.
Keep away from chemicals, water, and dust.
Ensure the device is never close to any heat source or open flame to prevent fire.
Ensure the device is connected to an electric power source that does not exceed the maximum load power.
No part of the device may be replaced or repaired by the user.

Z-WAVE CONTROL

There are 2 methods to add the plug to your hub:

SmartStart:

DO NOT PLUG IN OR POWER ON THE DEVICE YET.
Use the hub UI / app to scan the SmartStart code on the device. The SmartStart QR code / security PIN is located on the side of the plug.
Once completed, plug in the device for SmartStart inclusion, it will be added automatically.
Do NOT press the Z-Wave® button. (Except for SmartThings, you may need to click the Z-Wave® button 3 times). See below for QR codes to hub-specific instructions.

Manual Inclusion:

Initiate inclusion (pairing) in the app or hub UI.
Make sure the device is powered and finalize the inclusion at the plug: click the Z-Wave® button 3 times quickly.
The LED indicator will blink blue rapidly to signal communication and turn green for 2 seconds if inclusion is successful or turn red for 2 seconds if the pairing attempt fails.

How to Add the ZEN14 Outdoor Double Plug to Home Assistant

How to Add the ZEN14 Outdoor Double Plug to HomeSeer

How to Add the ZEN14 Outdoor Double Plug to Hubitat

How to Add the ZEN14 Outdoor Double Plug to SmartThings

How to Add the ZEN14 Outdoor Double Plug to Z-Box

How to Add the ZEN14 Outdoor Double Plug to My Z-Wave System

TROUBLESHOOTING

The device won’t add to your hub? Try this:

Initiate EXCLUSION in your hub and click the ZWave® button 3 times as quickly as possible. Then try adding it again aer it successfully excludes (this works as a reset and can be tried even if the plug was never connected to your hub in the past).
FACTORY RESET the plug.
Bring the plug closer to your hub, it may be out of range.
Double-check if the device is powered. 5. Get more troubleshooting tips for your hub at www.support.getzooz.com.

EXCLUSION (REMOVING / UNPAIRING DEVICE)

Bring the plug within direct range of your Z-Wave® gateway (hub).
Put the Z-Wave® hub into exclusion mode (not sure how to do that? [email protected]).
Press and release the Z-Wave® button 3 times quickly.
Your hub will confirm exclusion and the plug will disappear from your controller's device list.

Can't Add the ZEN14 Outdoor Double Plug to Home Assistant

Can't Add the ZEN14 Outdoor Double Plug to HomeSeer

Can't Add the ZEN14 Outdoor Double Plug to Hubitat

Can't Add the ZEN14 Outdoor Double Plug to SmartThings

Can't Add the ZEN14 Outdoor Double Plug to Z-Box

Can't Add the ZEN14 Outdoor Double Plug to My Z-Wave System

FACTORY RESET

When your network’s primary controller is missing or otherwise inoperable, you may need to reset the device to factory settings manually. In order to complete the process, make sure the plug is powered, then click the Z-Wave® button twice and hold it the third time for 10 seconds. The LED indicator will flash green 3 times to confirm a successful reset. NOTE: All previously recorded activity and custom settings will be erased from the device’s memory.

ADVANCED SETTINGS

Here are all of the settings for the most recent version of the plug: ZEN14 Outdoor Double Plug Advanced Settings

How to Access the Advanced Settings for the ZEN14 Outdoor Double Plug on Home Assistant

How to Access the Advanced Settings for the ZEN14 Outdoor Double Plug on HomeSeer

How to Access the Advanced Settings for the ZEN14 Outdoor Double Plug on Hubitat

How to Access the Advanced Settings for the ZEN14 Outdoor Double Plug on SmartThings

How to Access the Advanced Settings for the ZEN14 Outdoor Double Plug on Z-Box

ASSOCIATION

The Double Outdoor Plug supports Group 1 for Lifeline communication and Group 2 and 3 with up to 5 devices for basic on/off control. This device will send a Basic Set command to Group 2 when outlet 1 changes its on/off status and a Basic Set command to Group 3 whenever outlet 2 changes its on/off status . Not every Z-Wave® system gives users access to direct association settings so if you’re note sure where to find it, please get in touch with our support for help.

COMMAND CLASSES

Here is the list of command classes supported by this device:

COMMAND_CLASS_ZWAVEPLUS_INFO

COMMAND_CLASS_SWITCH_BINARY_V2

COMMAND_CLASS_ASSOCIATION

COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V2

COMMAND_CLASS_ASSOCIATION_GRP_INFO

COMMAND_CLASS_TRANSPORT_SERVICE_V2

COMMAND_CLASS_VERSION

COMMAND_CLASS_MANUFACTURER_SPECIFIC

COMMAND_CLASS_DEVICE_RESET_LOCALLY

COMMAND_CLASS_INDICATOR

COMMAND_CLASS_POWERLEVEL

COMMAND_CLASS_SECURITY

COMMAND_CLASS_SECURITY_2

COMMAND_CLASS_MULTI_CHANNEL_V4

COMMAND_CLASS_SUPERVISION

COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5

COMMAND_CLASS_CONFIGURATION_V4

WARRANTY

This product is covered under a 12-month limited warranty and extended 5-year warranty once registered. To read the full warranty policy, register your product, or file a claim, please visit www.getzooz.com/warranty.

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation. If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:

Reorient or relocate receiving antenna
Increase the separation between equipment and receiver
Connect equipment into a separate outlet or circuit from receiver
Consult the dealer or an experienced radio/TV technician for additional assistance

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