My ZEN16 Multirelay Shows "Can't Detect Device" in Vera
## A "Can't Detect Device" error suggests a range or connectivity issue. If the ZEN16 displays as "can't detect device" in your Vera app, try to resolve the issue by using **Update Neighbor Nodes. **This is a helpful feature in Vera's interface that allows you to refresh the connections between hub and the devices an…
Can't Add My ZEN34 Remote Switch to Vera
## Trouble adding your ZEN34 to Vera? Try exclusion first! Even if the Remote Switch was never added to your hub, you can still remove it. The process will act as a soft reset and help with any configuration or inclusion issues. You'll want to follow the inclusion steps one more time: 1. Select the **Devices** ta…
Changing Advanced Settings for Your ZEN15 Power Switch in Vera
## Your ZEN15 Power Switch comes with a variety of handy customizable settings that are simple to set up in Vera! You can adjust a variety of reporting frequencies, on/off status after power failure and overload protection. We've included the steps below showing how to adjust the advanced settings: 1. Open your **Ve…
How to Change the Advanced Settings for ZSE11 Q Sensor on Vera
## Customize the ZSE11's settings, like reporting frequencies and thresholds, so that the sensor best fits your needs. Check out the complete list of advanced settings for the [ZSE11 Q Sensor **here**][1]. The process to adjust these parameters in Vera is the same for all. **Here's how to how to adjust the parameter…
How to Access the Advanced Settings for the ZSE29 Outdoor Motion Sensor in Vera
### Customize your device through the Vera online interface! You'll need to change the advanced parameters through your Vera interface to personalize your sensor. Check out the process below: 1. Open your Vera online interface (the browser dashboard, not the app) 2. Click on the **Zooz ZSE29 Motion Sensor** 3. Go …
My ZSE42 Water Leak XS Sensor Shows Offline in Vera
# Is your ZSE42 not responding to Z-Wave commands? This suggests a range or connectivity issue. After adding your ZSE42 Water Leak XS Sensor successfully, the next best step is to refresh the mesh connections in your network. Utilize the **Update Neighbor Nodes **in Vera**. **This will allow Vera to find the most eff…
My ZAC36 Valve Actuator Shows Offline in Vera
# Is your ZAC36 unresponsive to Z-Wave commands? This suggests a range or connectivity issue. After including your ZAC36 Titan Water Valve Actuator successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing **Update Neighbor Nodes **in Vera**. **This will help Vera …
How to Add Your ZEN52 Double Relay to Vera
## Adding your ZEN52 Double Relay to Vera is fast and easy! Below are the steps to pair your device: 1. Power on the ZEN52 2. In your Vera app, select the **Devices** tab. Next, click on the gray "**+ Add Device**" button 3. Choose **Generic Z-Wave Device** from the device list 4. **Click the Z-Wave button o…
Can't Add My ZSE42 Open | Close XS Sensor to Vera
Having trouble including the ZSE42 to Vera? Start by excluding the sensor from your Vera hub. Exclusion acts as a soft reset to help with any set-up issues. Follow the steps below to exclude the ZSE42 Water Leak XS Sensor: 1. Tap the green **Retry** button in the bottom right corner of the app - this will put Vera…
Can't Add My ZEN52 Double Relay to Vera
Are you unable to pair your ZEN52 Double Relay with Vera? Excluding the device may help! This procedure acts as a soft reset to help with any configuration or inclusion issues. Below are the steps to exclude the ZEN52: 1. Tap the green **Retry** button in the bottom right corner of the app - this will put Vera int…
