Can't Add My ZEN52 Double Relay to Hubitat
The ZEN52 Double Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN52 Double Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft re…
Can't Add My ZSE42 Water Leak XS Sensor to Hubitat
Having issues including the ZSE42 XS Sensor to Hubitat? Try excluding the sensor first. Please ensure the platform is running on version 2.2.9 or higher. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been inclu…
My ZEN76 S2 Switch is Offline in Hubitat
An “offline” status in Hubitat could mean your ZEN76 switch is out of range or hasn’t configured properly. Running a Z-Wave Network Repair may solve the problem. First, you’ll want to verify your Hubitat platform is updated to the latest version. Then you can follow these steps to run the repair on your network conn…
How to Access Advanced Settings for My ZEN54 0-10 V Dimmer on Hubitat
The ZEN54 0-10 V Dimmer should be integrated with Hubitat soon. In the meantime, please install the custom driver below to access the advanced settings and configure the device. Please check that your hub is operating on the latest Hubitat platform version first, then follow these step-by-step instructions to inst…
My ZEN77 S2 Dimmer is Offline in Hubitat
If your ZEN77 is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to-date version first. Once you’ve done that, you can try repairing your netw…
My ZSE43 Tilt | Shock XS Sensor Shows Offline in Hubitat
If your ZSE43 is showing up as “offline” in Hubitat, it may point to a range or configuration problem. A Z-Wave Network Repair may be the answer! Check to see if your Hubitat hub is up to date on its platform version. Next, using the steps outlined below, run the Z-Wave Repair to refresh your Z-Wave mesh network con…
Can't Add My ZEN04 Smart Plug to Hubitat
Can't include the ZEN04 to Hubitat? Try exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before …
My ZEN71 On/Off Switch is Offline in Hubitat
If your ZEN71 Switch is offline or unresponsive, it could be out of range or experiencing a connectivity issue. Luckily, there are a few things you can try to improve the connection between your switch and hub. Hubitat has a very useful feature for updating your network's connections. This process is called Repair …
How to Access Advanced Settings for the ZEN14 Double Outdoor Plug on Hubitat
Follow the steps below to install the community driver and access to the advanced settings for the ZEN14 Double Plug! We recommend installing the custom driver to ensure access to all of the available settings and functionality for the ZEN04 Smart Plug. While the device is integrated with Hubitat, the driver ensures…
My ZSE11 Q Sensor Shows Offline in Hubitat
Trouble getting your ZSE11 sensor to respond to Z-Wave commands? Try repairing the Z-Wave network! It's possible the didn't form the most efficient route to communicate with the sensor, or it's out of range. You’ll want to start by checking that your Hubitat platform is up-to-date. Then use these instructions for…
