Trouble adding your ZEN71 to Hubitat? We've got you covered! Your ZEN71 may have never been included in your hub’s network, but that doesn't mean you can't remove it. The app will confirm a successful exclusion of an “unknown” device which will then allow the device to be added. Before going through with the process…
Exclusion is a quick and easy process to perform in order to then include the ZEN26 to your hub. The process serves as a soft reset to fix any inclusion or configuration problems, and can be done even if the ZEN26 Switch was never connected to your hub’s network. You’ll want to make sure your Hubitat is also up-to-…
If your ZEN16 is showing "offline" in Hubitat, this could indicate an issue with range or configuration. Check first that your Hubitat platform version is up-to-date. If it is, then you can use r epair Z-Wave, which is a feature that refreshes your mesh network's connections. Here are the steps to perform to repa…
This is product is discontinued and replaced with ZEN73 . What does that mean? The ZEN23 should be recognized by Hubitat with all the advanced settings because it is officially integrated. If you don’t see all the advanced settings in the device view then you’ll need to install a custom device driver. You should …
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base You can use the ZSE19 Multisiren right out of the box since Hubitat has officially integrated the device. If the advance…
If the status of your ZEN20 Power Strip shows as “offline” status could indicate your device is out of range or didn’t configure properly. Try these steps to resolve the problem. First, check if your Hubitat hub is updated to the latest platform version. Once you have done that, you can try a Z-Wave Network Repair …
If your ZEN72 Dimmer won't pair to Hubitat, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. Confirm you …
To successfully pair your ZEN15 with your hub, you may need to exclude it first. Excluding the device from Hubitat may help with any connection or configuration issues, and can be done even if it was never added to the hub’s network. Before going through the removal process, you can also see if your Hubitat platfor…
The ZEN71 is the recommended On/Off switch for standard on/off smart bulb control on SmartThings. Please ensure that your smart bulbs are integrated to and controllable from the Hubitat UI. Here is a quick guide on how to install and program the device to get the most out of your smart lighting experience. If you'd l…
Looking for the ZSE43 advanced settings? Hubitat should fully recognize your Tilt | Shock sensor out of the box, but we recommend using the built-in driver in case any of the settings are not available. First, confirm your Hubitat hub is on the latest platform version, and that your ZSE43 has the most recent firmwar…