My ZEN20 Power Strip Shows Offline in Hubitat
If the status of your ZEN20 Power Strip shows as “offline” status could indicate your device is out of range or didn’t configure properly. Try these steps to resolve the problem. First, check if your Hubitat hub is updated to the latest platform version. Once you have done that, you can try a Z-Wave Network Repair …
Can't Add My ZEN32 Scene Controller to Hubitat
Inclusion doesn't always work on the first try - if that's the case with your ZEN32 Scene Controller, you should try excluding it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 7…
How to Access Advanced Settings for My ZSE43 Tilt | Shock XS Sensor on Hubitat
Looking for the ZSE43 advanced settings? Hubitat should fully recognize your Tilt | Shock sensor out of the box, but we recommend using the built-in driver in case any of the settings are not available. First, confirm your Hubitat hub is on the latest platform version, and that your ZSE43 has the most recent firmwar…
My ZEN16 MultiRelay Shows Offline in Hubitat
If your ZEN16 is showing "offline" in Hubitat, this could indicate an issue with range or configuration. Here's what to try first: Check first that your Hubitat platform version is up-to-date. If it is, then you can use r epair Z-Wave, which is a feature that refreshes your mesh network's connections. Here are the…
How to Access Advanced Settings for ZSE19 Multisiren on Hubitat
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base You can use the ZSE19 Multisiren right out of the box since Hubitat has officially integrated the device. If the advance…
Can't Add My ZEN26 On/Off Switch to Hubitat
Exclusion is a quick and easy process to perform in order to then include the ZEN26 to your hub. The process serves as a soft reset to fix any inclusion or configuration problems, and can be done even if the ZEN26 Switch was never connected to your hub’s network. You’ll want to make sure your Hubitat is also up-to-…
How to Access Advanced Settings for ZEN23 On/Off Toggle Switch on Hubitat
This is product is discontinued and replaced with ZEN73 . What does that mean? The ZEN23 should be recognized by Hubitat with all the advanced settings because it is officially integrated. If you don’t see all the advanced settings in the device view then you’ll need to install a custom device driver. You should …
Can't Add My ZEN21 On/Off Switch to Hubitat
Excluding your ZEN21 could be the solution to including it. This is product is discontinued and replaced with ZEN71. What does that mean? Even if your ZEN21 Switch was never added to your hub’s network, you’ll be able to perform the exclusion process. The app will confirm a successful exclusion of an “unknown” …
Can't Add My ZSE18 Motion Sensor to Hubitat
If you find the inclusion process isn’t working for your ZSE18, then it’s time to try excluding it. While it might seem like an odd step to take, the process acts as a soft reset to help with any inclusion or configuration problems. You’ll be able to do this even if the ZSE18 was never added to Hubitat. 800 series …
Can't Add My ZEN17 Universal Relay to Hubitat
ZEN17 not pairing to Hubitat? Give exclusion a try! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before…
