Can't Add My ZEN26 On/Off Switch to Hubitat
Exclusion is a quick and easy process to perform in order to then include the ZEN26 to your hub. The process serves as a soft reset to fix any inclusion or configuration problems, and can be done even if the ZEN26 Switch was never connected to your hub’s network. You’ll want to make sure your Hubitat is also up-to-…
Can't Add My ZEN27 Dimmer Switch to Hubitat
If your ZEN27 Dimmer Switch won’t add to your hub, then you need to try to exclude it first. It sounds like a strange suggestion, but removing your ZEN27 from the hub first can help fix any problems it may be having with inclusion, even if it’s never been included to your hub. The app will simply confirm an “unknown…
How to Program Your ZEN37 Wall Remote on Hubitat
After you've added and assigned the correct device type to your Remote Switch, you'll be able to program the buttons to control other devices or trigger scenes. Here is an introduction to the process. At the moment, you'll only be able to use the button controller features of the device since direct association is…
How to Access Advanced Settings for ZEN23 On/Off Toggle Switch on Hubitat
This is product is discontinued and replaced with ZEN73 . What does that mean? The ZEN23 should be recognized by Hubitat with all the advanced settings because it is officially integrated. If you don’t see all the advanced settings in the device view then you’ll need to install a custom device driver. You should …
Can't Add My ZEN72 Dimmer to Hubitat
If your ZEN72 Dimmer won't pair to Hubitat, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. Confirm you …
My ZEN16 MultiRelay Shows Offline in Hubitat
If your ZEN16 is showing "offline" in Hubitat, this could indicate an issue with range or configuration. Check first that your Hubitat platform version is up-to-date. If it is, then you can use r epair Z-Wave, which is a feature that refreshes your mesh network's connections. Here are the steps to perform to repa…
My ZEN20 Power Strip Shows Offline in Hubitat
If the status of your ZEN20 Power Strip shows as “offline” status could indicate your device is out of range or didn’t configure properly. Try these steps to resolve the problem. First, check if your Hubitat hub is updated to the latest platform version. Once you have done that, you can try a Z-Wave Network Repair …
How to Access Advanced Settings for ZSE19 Multisiren on Hubitat
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base You can use the ZSE19 Multisiren right out of the box since Hubitat has officially integrated the device. If the advance…
Can't Add My ZEN15 Power Switch to Hubitat
To successfully pair your ZEN15 with your hub, you may need to exclude it first. Excluding the device from Hubitat may help with any connection or configuration issues, and can be done even if it was never added to the hub’s network. Before going through the removal process, you can also see if your Hubitat platfor…
How to Access Advanced Settings for My ZSE43 Tilt | Shock XS Sensor on Hubitat
Looking for the ZSE43 advanced settings? Hubitat should fully recognize your Tilt | Shock sensor out of the box, but we recommend using the built-in driver in case any of the settings are not available. First, confirm your Hubitat hub is on the latest platform version, and that your ZSE43 has the most recent firmwar…
