Can't Add My ZSE29 Outdoor Motion Sensor to Hubitat
This is product is discontinued and replaced with ZSE70 . What does that mean? If you're experiencing inclusion problems, one of the first things to always try is exclusion. It sounds weird, but removing your ZSE29 from Hubitat can help the hub include it, even if it was never added in the first place. But first,…
How To Set Up Direct Association on Hubitat
Z-Wave Direct Association is a feature of Z-Wave technology that allows for direct communication between Z-Wave devices without needing to go through the Z-Wave hub/controller. With Direct Association, devices can be linked together so that one device can trigger actions on another device within the Z-Wave network, e…
My ZEN26 On/Off Switch Shows Offline in Hubitat
An “offline” status in Hubitat could mean your ZEN26 switch is out of range or hasn’t configured properly. Running a Z-Wave Network Repair may solve the problem. First, you’ll want to verify your Hubitat platform is updated to the latest version. Then you can follow these steps to run the repair on your network conn…
My ZEN31 RGBW Dimmer Shows Offline in Hubitat
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? The “offline” status could indicate your device is out of range or didn’t configure properly. Try the steps below to resolve the problem. Once you’ve made sure your Hubitat hub is running on the la…
My ZEN15 Power Switch Shows Offline in Hubitat
If your ZEN15 is showing up as “offline” in Hubitat it could mean it is installed out of range or didn’t configure properly. The problem might be resolved by a simple Z-Wave Repair. You’ll want to check that your Hubitat platform is updated to the latest version. You can then use Z-Wave Repair to refresh your mesh n…
Can't Add My ZEN72 Dimmer to Hubitat
If your ZEN72 Dimmer won't pair to Hubitat, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. However, …
How to Add Your ZEN05 Outdoor Plug to Hubitat
Add your new Outdoor Smart Plug quickly and easily to Hubitat! Pair your ZEN05 Outdoor Smart Plug with Hubitat, and remotely control your connected devices and create automations. Install the custom driver for the ZEN05 for access to the advanced settings. With the advent of Z-Wave long range (ZWLR), Hubitat no…
Can't Add My ZEN22 Dimmer Switch to Hubitat
This is product is discontinued and replaced with ZEN72 . What does that mean? In order to add the ZEN22 to your hub, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device…
Can't Add My ZSE19 Multisiren to Hubitat
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Excluding your ZSE19 may sound like taking a step in the wrong direction, but it could be the answer to your inclusion pr…
My ZEN30 Double Switch Shows Offline in Hubitat
There could be a range or configuration issue if your ZEN30 switch is displaying as "offline" in Hubitat A Z-Wave Repair could fix the issue. You’ll want to check that you have the latest version of Hubitat and the latest firmware update installed on your device. If you do, then you can use repair Z-Wave, to refresh…
