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How to Program & Manage Sounds for the ZSE50 Siren & Chime on SmartThings
The ZSE50 Siren & Chime is more than just an alarm—it’s a customizable alert system that can fit seamlessly into your smart home. This guide will cover everything you need to know: how to set up and program the ZSE50 on SmartThings, which audio formats it supports, how many sound files you can store, and the steps to…
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ZSE43 Tilt | Shock XS Sensor Shows Offline in SmartThings
If your ZSE43 XS sensor is included but shows offline, it may be a range or connectivity issue. The Network Repair feature can refresh your mesh network's connections using the SmartThings app. Steps for Network Repair below: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub…
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How to Access Advanced Settings for the ZSE50 Siren & Chime on SmartThings
In order for the ZSE50 Siren & Chime to be properly recognized and to access the advanced settings, you will need to install the Edge driver for the device. Please follow the instructions below on how to install the driver. If you haven't added one before, it's a simple process that only takes a few minutes. It will…
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Can't Add My ZSE43 Tilt | Shock XS Sensor to SmartThings
Having trouble including your ZSE43? Excluding the device may help. Even if your Tilt|Shock XS Sensor was never successfully added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. 800 series only: Exclusion before inclusion applies to the 700 seri…
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How to Add Your ZSE50 Siren & Chime to SmartThings
Your ZSE50 Siren & Chime will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings . Once you have installed the custom driver linked above, you can follow the steps below to includ…
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How to Use Your ZEN37 Wall Remote With Smart Bulbs On SmartThings
Don't want to worry about wiring, but you're looking for convenient control for your smart bulbs? The new ZEN37 Wall Remote is an excellent choice. It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the paddle on this device according to the standard sc…
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Can't Add the ZEN14 Outdoor Double Plug to SmartThings
Are you having issues including the Double Plug to SmartThings? Give exclusion a try! Exclusion acts as a soft reset for the device and can even be done even if your ZEN14 was never added to the network. The process can help with any inclusion or configuration issues. Exclusion Steps * Open your SmartThings app a…
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My ZEN55 Smoke & CO Detector Bridge Shows Offline in SmartThings
Struggling with connectivity issues? Your ZEN55 Smoke & CO Detector Bridge is included to SmartThings but it's showing offline? Let's rule out any potential range or connectivity issues first. The best place to start is with the Network Repair feature in the SmartThings app to help refresh your mesh network connecti…
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Can't Add My ZEN37 Wall Remote to SmartThings
Trouble including your ZEN37 Wall Remote to SmartThings? First, make sure you have the Edge driver installed, then give the exclusion process a try! It works even for devices that have never been included to the hub before. Exclusion simply acts as a soft reset to help prepare the device to connect to the network.…
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Can't Add My ZEN55Smoke & CO Detector Bridge to SmartThings
Having an issue including your new ZEN55 Smoke & CO Detector Bridge? Check that you have the lua Edge driver installed for the ZEN55 , to ensure the device will be correctly recognized and configured on SmartThings. Once you have verified that the proper driver is installed, you will want to start by excluding the …
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