Can't Add My ZEN16 Multirelay to My Z-Wave System
## Your ZEN16 won't include to your Z-Wave system? Start with exclusion! Exclusion is like a soft reset for the Multirelay; it can help with a variety of inclusion and configuration issues and can even be done without the device ever being included to your hub! Here are the steps to exclude the ZEN16: 1. Make sur…
My ZSE42 Water Leak XS Sensor is Unresponsive to My Z-Wave System
## Is your ZSE42 Water Leak XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes obstructions like metal elements and thick walls can cause interference with the sensor's communication. The range for the device is determined by the individual structure of your home and the stren…
My ZEN16 Multirelay is Unresponsive to My Z-Wave System
## Is your Multirelay not responding to Z-Wave commands? It may be out of range or experiencing interference. The ZEN16 has a range of up to 150 feet (line of sight). Please remember, the range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furnitu…
Can't Add My ZSE41 Open | Close XS Sensor to My Z-Wave System
## Having an issue including your ZSE41 Open | Close XS Sensor? Let's begin by excluding the unit. Unpairing, disconnecting, and removing are all ways to refer to exclusion. This is a soft reset that can assist with a variety of configuration or connectivity issues. Exclusion can be done even if the ZSE41 has never b…
How to Add Your ZEN77 S2 Dimmer 700 to Your Z-Wave System
## Start by ensuring the ZEN77 works well manually, and that you are able to fully dim and have on/off control from directly from the paddle. Next, you can include the unit to your Z-Wave system. Inclusion is known by a variety of terms, depending on the system you are using; adding, pairing, etc., but our standard t…
My ZEN52 Double Relay is Unresponsive to My Z-Wave System
## Does the ZEN52 Double Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: ### Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
Can't Add My ZEN52 Double Relay to My Z-Wave System
## Will the ZEN52 Double Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN52 doesn't nee…
My ZEN51 Dry Contact Relay is Unresponsive to My Z-Wave System
## If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're s…
My ZSE41 Open | Close XS Sensor is Unresponsive to My Z-Wave System
## Is your ZSE41 Open | Close XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes, objects like metal elements and thick walls can cause interference with the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If …
How to Add Your ZEN16 Multirelay to Your Z-Wave System
## Start by wiring up your ZEN16 Multirelay, then you're ready to include it to your Z-Wave system! Referred to as pairing or adding, inclusion is how you connect your ZEN16 to your Z-Wave system. Here are the steps for including your ZEN16 Multirelay: 1. Make sure that the unit is powered by a proper 12-24 V or …
