Adding your ZEN20 Power Strip to Hubitat has never been easier since becoming officially integrated. If you have any issues with the configuration or accessing parameters, you can use the custom driver for the ZEN20 . With the advent of Z-Wave long range (ZWLR), Hubitat now offers the option to include your long r…
Inclusion issues are super common with Z-Wave devices. Here's the first thing to try if you can't pair your ZEN20 Power Strip with Wink: It sounds counter-intuitive, but even if your ZEN20 Power Strip was never successfully paired with Wink, you can still exclude the device. Exclusion acts as a reset and can solve a…
Manually adding your ZEN20 Power Strip to Vera is easy: 1. Plug the ZEN20 Power Strip into the grounded receptacle you plan to use it with (doesn't need to be close to Vera) 2. Put Vera into inclusion mode by selecting the Devices tab. Then click on the gray " + Add Device " button 3. Choose Generic Z-Wave Devi…
Got your ZEN20 Power Strip connected but it's not responding to your app, changing status properly, or shows that it's offline? This may indicate a range issue. The ZEN20 Power Strip is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like thick walls, large furniture, and meta…
Once it's plugged into a grounded 110V receptacle, click each of the channel control buttons to make sure the LEDs light up on and off. If you don't see any LED activity at this point, make sure the ZEN20 Power Strip is on and try moving it to a different receptacle to rule out any grounding issues. We've added a n…
You'll be able to set up on/off (charging/charged) reports and notifications but you won't have Z-Wave control of the 2 USB ports on your ZEN20 Power Strip. The charging/charged status in your Z-Wave hub's app will show as on and off. "On" means the connected phone or tablet is charging, and "off" means it is charge…
Inclusion issues are common among all Z-Wave devices, and they're usually nothing to worry about. They can be the result of configuration errors during the inclusion process or your device can be associated with a different network - sometimes the factory's or manufacturer's network. In any case, we always recommend…
The "Unavailable" error usually points to a connectivity issue. A good place to start is refreshing your mesh network's connections via Network Repair: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. * Tap the three dots in the upper right hand …
Have the ZEN20 Power Strip paired to Home Assistant in just a few easy steps! With the new ZWaveJS integration of Home Assistant, your smart home setup becomes more seamless, robust, and future-ready. We strongly recommend upgrading to this integration to ensure your Zooz devices are recognized and function corre…
Let's try excluding the ZEN20 Power Strip first. Exclusion is kind of like a soft reset. Even if your ZEN20 Power Strip was never successfully included to your Z-Wave hub, it can help a wide variety of issues, from connectivity to configuration to inclusion. 800 series only: Exclusion before inclusion applies to …