How to Add the ZEN05 Outdoor Smart Plug to SmartThings
Add your Outdoor Plug to SmartThings in a few easy steps. You'll be able to control the device connected to your plug from the app, create on/off schedules for it and use it in more complex automations. If you have your smart speaker connected to SmartThings, you'll also be able to control the plug with voice command…
My ZEN17 Universal Relay Shows Offline in SmartThings
If your device is showing "offline" or has trouble with Z-Wave commands, it could mean there's an issue with range or configuration. The first thing to try would be a network repair. Network repair is a helpful feature that allows you to refresh your mesh network's connections. The hub forms any communication path…
ZSE11 Q Sensor is Offline in SmartThings
If your ZSE11 sensor is having trouble communicating with SmartThings, it could be out of range or experiencing connectivity issues. You can use the network repair feature to refresh your mesh network's connections using the SmartThings app. Repair Z-Wave Network * Open your SmartThings app and locate your SmartT…
Can't Add My ZSE44 Temperature | Humidity XS Sensor to SmartThings
Having trouble adding the ZSE44 to SmartThings? The first thing to try is to exclude the device. This process helps with any configuration or inclusion issues, and can be done even if the unit has never been successfully included to SmartThings. 800 series only: Exclusion before inclusion applies to the 700 serie…
How to Add Your ZSE70 Outdoor Motion Sensor to SmartThings
Ready to include your new ZSE70 Outdoor Motion Sensor to SmartThings? Check out the instructions below! You will need to install the lua Edge driver to access advanced settings and ensure the device is properly recognized and configured on SmartThings. With the driver installed, you can proceed to auto-include or …
My ZEN77 S2 Dimmer Shows Offline in SmartThings
ZEN77 Dimmer showing offline in SmartThings? Give network repair a try! You can find a neat feature called Repair Z-Wave Network right in your SmartThings app! A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device. After all, i…
My ZEN74 Toggle Dimmer Shows Offline in SmartThings
If your ZEN74 Toggle Dimmer works manually but disconnects from the hub, it may be a connectivity issue. On your SmartThings app, you'll find a cool feature called Repair Z-Wave Network . This process helps refresh your mesh network's connections and help the hub find the most efficient communication route to the d…
Can't Add My ZEN51 Dry Contact Relay to SmartThings
Having trouble including your ZEN51 Dry Contact Relay? Excluding the device may help. Even if your ZEN51 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Important Note : A steady, blinking green is the standard state for…
Can't Add the ZSE11 Q Sensor to SmartThings
Make sure to have the sensor's new lua Edge driver installed to properly recognize the device and configure it in your SmartThings network. Once you have the Edge driver installed, you'll want to exclude the device from SmartThings. The process is a type of reset that helps with most configuration issues. Even if …
My ZEN72 Dimmer Shows Offline in SmartThings
If your ZEN72 Dimmer frequently drops offline from SmartThings, you may need to repair the network. Your SmartThings hub has a helpful feature called Repair Z-Wave Network in the app. This repair feature will help refresh your mesh network's connections and help the hub find the most efficient communication route …
