## Zooz switches are designed to connect with regular mechanical on/off switches in 4-way installations to minimize installation time and device cost. You can still use multiple Zooz switches to control the same light, you just would never wire them according to the traditional diagrams in the manual but instead, use …
## With the SmartThings transition to a new platform (the [lua platform][1]), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it'…
## If your ZEN32 is included to SmartThings, but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN32 in it's target location. Network repair can help the h…
## If your ZEN34 is paired but isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. The hub may not have found the most efficient communication route to the ZEN34, especially if the device was paired near the hub and then moved away. Network repair can he…
## The Double Relay will work great with SmartThings out of the box. To fully customize your device and access the advanced settings, [follow the instructions here][1] to install the custom lua Edge driver for the ZEN52. Here is how to quickly add it to your hub: 1. Tap the **plus icon** in the home screen of the…
## To change any advanced settings for the Titan Valve Actuator, you'll need to install the Edge driver on your hub. Please complete the process before you include your Actuator to SmartThings for best results. Below are the instructions on how to install the new custom lua Edge driver for this model. It only takes a…
## SmartThings is transitioning to a new platform (the [lua platform][1]) which makes the old Groovy custom device handlers unusable, but you'll still be able to access your ZEN52's advanced settings. We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you have…
## While we developed Zooz switches with an innovative solution to accommodate 3-way installations with simple mechanical switches, you can also use 2 smart switches to control the same light, especially if it's a smart bulb. Remember that the wiring instructions in the manual can only be used in traditional 3-way set…
## With the SmartThings transition to a new platform (the [lua platform][1]), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one befor…
## If your device is showing "offline" this could mean there's an issue with range or configuration. Here's what to try first: **Network repair** is a helpful feature that allows you to refresh your mesh network's connections. See the instructions below: 1. Open your SmartThings app and locate your SmartThings hub…