We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN27 we would recommend fir…
We designed Zooz switches so that you could connect them to regular mechanical on/off switches in 4-way installations to save time and money. But in certain scenarios, you may want to use multiple smart switches in a 4-way. NEVER connect 3 Zooz switches together according to the diagrams in the user manual which cove…
This is product is discontinued and replaced with the ZEN73 . What does that mean? If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to do it: * In …
Not able to add the Smart Plug to Home Assistant? We've got you covered! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exclusion * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configure * Click on Remove Devic…
Not able to add the ZEN72 Dimmer to your Home Assistant network? Try exclusion! The ZEN72 Dimmer, or any other Z-Wave device, doesn't need to be included in the network in order to be excluded. The process will act as a soft reset and help with any inclusion or configuration issues. Exclusion * In Home Assistant:…
Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your MultiRelay is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific stru…
After installing the ZEN74 Toggle Dimmer and making sure it controls the connected load manually, it's time for inclusion! With the new ZWaveJS integration of Home Assistant, your smart home setup becomes more seamless, robust, and future-ready. We strongly recommend upgrading to this integration to ensure your Z…
If you're having issues including your MultiRelay to Home Assistant, exclusion is the first thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
If your ZEN73 won't add to Home Assistant, then you need to try exclusion next. Exclusion acts as a soft reset to help with any inclusion and configuration issues and can be performed even if the ZEN73 Switch hasn't been included to Home Assistant. Exclusion * In Home Assistant: open Settings > Devices and Ser…
Before including the switch to your network, confirm that it works manually without issue. This is product is discontinued and replaced with ZEN71. What does that mean? Once you've determined that the switch works fine as a manual light switch, it's time to add it to your Home Assistant network. Here's how to d…