You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from Offline tag

My ZEN34 Remote Switch is Unresponsive on My Z-Box Hub

My ZEN34 Wall Remote Shows No Connection on My Z-Box Hub Is the ZEN34 Wall Remote displaying "No Connection" on your Z-Box Hub? Check out the simple troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regula…

My ZEN34 Remote Switch is Offline in HomeSeer

Try these troubleshooting steps if your ZEN34 Remote Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN34 Remote Switch has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connected via …

My ZSE70 Outdoor Motion Sensor is Unresponsive to My Z-Wave System

Here's what to try if your sensor goes offline or is unresponsive to Z-Wave commands: The ZSE70 Outdoor Motion Sensor has a range of up to 130 ft line of sight and up to 1300 ft with long range enabled on a supporting long range hub. Even so, interference such as large furniture, thick walls, and metal elements can …

My ZEN76 On/Off Switch is Offline in HomeSeer

Try these troubleshooting steps if your ZEN76 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN76 Switch has a range of up to 200 feet (line of sight) and when connected via ZWLR, a range of up to 1 mile. However, interf…

My ZSE70 Outdoor Motion Sensor Shows Offline in Hubitat

ZSE70 showing offline in the Hubitat interface? This is usually indicative of a range, interference, or configuration issue. Check out the recommended troubleshooting steps below to resolve the issue. Verify your Hubitat hub is operating on the most up-to-date version. Then, you can refresh your Z-Wave mesh network …

My ZEN51 Double Relay Shows No Connection on My Z-Box Hub

My ZEN51 Double Relay Shows No Connection on My Z-Box Hub Does your ZEN51 Double Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and…

My ZSE41 Open/Close Sensor Shows No Connection on My Z-Box Hub

My ZSE41 Open/Close Sensor Shows No Connection on My Z-Box Hub Does your ZSE41 Open/Close Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a r…

My ZEN73 On/Off Toggle Switch is Offline in HomeSeer

Switch still working manually but is unavailable, shows as offline, or is unresponsive to commands via HomeSeer? Try the troubleshooting steps below to resolve the issue. When connected to the hub through the standard Z-Wave mesh, the ZEN73 Toggle Switch has a range of up to 200 feet (line of sight) and up to 1 mile…

My ZSE42 Leak Sensor Shows No Connection on My Z-Box Hub

My ZSE42 Leak Sensor Shows No Connection on My Z-Box Hub Does your ZSE42 Leak Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis…

My ZEN72 Dimmer is Offline in HomeSeer

If your ZEN72 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…

scroll to top icon