My ZEN53 DC Motor Controller is Unresponsive to My Z-Wave System
Having connectivity issues? If your ZEN53 DC Motor Controller goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the range. Range is determined by the individual structure of your home and the strength of your mesh n…
My ZEN05 Outdoor Smart Plug Shows Offline in SmartThings
Your ZEN05 Smart Plug is showing offline in SmartThings? This is suggestive of a range or connectivity issue. Check out the simple troubleshooting steps below to resolve the issue. Let's start by refreshing your mesh network connections via a network repair: * Open your SmartThings app and locate your SmartThing…
My ZEN53 DC Motor Controller Shows No Connection on My Z-Box Hub
Experiencing connectivity issues with your ZEN53 DC Motor Controller? We can help! While a device may show as "No Connection" in some sporadic cases, the Z-Box, as per the current Z-Wave specification, automatically refreshes the network and the mesh is rebuilt on a regular basis in the background. Unlike many othe…
My ZEN54 0-10V Dimmer is Unresponsive to My Z-Wave System
If you've successfully installed and included your ZEN54 0-10V dimmer, but it's offline or unresponsive to Z-Wave commands, please try the troubleshooting steps below. Range is determined by the individual structure of your home and the strength of your mesh network; sometimes, interferences like metal, stone, or ce…
My ZEN15 Power Switch Shows No Connection on My Z-Box Hub
Is your ZEN15 Power Switch plugged in and successfully included to your Z-Box Hub, but displaying "No Connection"? We've got you covered with the steps below! There is no need for a command to refresh the network/repair the mesh since the Z-Box automatically refreshes the network and rebuilds the mesh in the backgro…
My ZEN54 0-10V Dimmer Shows No Connection on My Z-Box Hub
Is your ZEN54 0-10V Dimmer showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently avai…
My ZEN54 0-10V Dimmer Shows Offline in Hubitat
So you've included your ZEN54 0-10V Dimmer successfully, but it's showing as “offline" in Hubitat? This points to a range or configuration issue. Give the Z-Wave Network Repair a try! First, always ensure your Hubitat hub is up to date on its platform version. Second, follow the simple steps below to run the Z-Wave …
My ZEN04 Smart Plug Shows Offline in Hubitat
So the ZEN04 is included to Hubitat, but showing as offline? This can occur when a device is out of range or didn’t configure properly when including. Trying a Z-Wave Network Repair can help resolve the issue! Always ensure that your Hubitat platform version is up-to-date first. Next, follow steps below to initiate …
My ZEN04 Smart Plug Shows Offline in SmartThings
Having an issue with your ZEN04 Smart Plug showing offline in SmartThings? The first thing to rule out is any potential range or connectivity issues. Take a peek at the simple troubleshooting steps below to resolve the issue. Let's start by refreshing your mesh network connections via a network repair: * Open yo…
My ZEN54 0-10V Dimmer Shows Offline in SmartThings
Connectivity issues got you down? If you have included the ZEN54 0-010V Dimmer to SmartThings but it's showing offline, it may be a range or connectivity issue. The best place to start is with the Network Repair feature in the SmartThings app to help refresh your mesh network connections. Steps for Network Repair…
