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Showing articles from Offline tag

My ZEN14 Outdoor Double Plug is Unresponsive to My Z-Wave System

## Is your ZEN14 Outdoor Double Plug unresponsive to your app, failing to update status, or showing that it's offline? This hints at a connectivity issue: Even with a range of 300 feet (line of sight), interferences like thick walls, large furniture, and metal or glass elements can shorten this range. The range for t…

My ZEN05 Outdoor Smart Plug is Unresponsive to My Z-Wave System

## Is your ZEN05 plugged in but not responding to your app, updating status, or showing that it's offline? This suggests a connectivity issue: The Outdoor Smart Plug is a 700 series Z-Wave Plus device that has range of 300 feet (line of sight). Even so, interferences like thick walls, large furniture, and metal or gl…

My ZEN05 Outdoor Smart Plug Shows Offline in Hubitat

## Experiencing connectivity issues with your ZEN05 Outdoor Smart Plug? This can happen if it is out of range or didn’t configure properly when including. Z-Wave Network Repair can help! Ensure that your Hubitat platform version is up-to-date first. Then, you can use Z-Wave Repair to refresh your connections. **Foll…

My ZEN06 Smart Plug is Unresponsive to Home Assistant

## Do you have manual control of the ZEN06, but you're unable to control it via Home Assistant? Try the steps below: ### Interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately, the range is determined by the specific structure of your home and the strength of your mesh netwo…

My ZEN16 Multirelay Shows "Can't Detect Device" in Vera

## A "Can't Detect Device" error suggests a range or connectivity issue. If the ZEN16 displays as "can't detect device" in your Vera app, try to resolve the issue by using **Update Neighbor Nodes. **This is a helpful feature in Vera's interface that allows you to refresh the connections between hub and the devices an…

There is No LED Activity and My ZEN52 Double Relay is Unresponsive

## Have you installed the ZEN52 Double Relay, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power…

My ZSE42 Water Leak XS Sensor is Unresponsive to My Z-Wave System

## Is your ZSE42 Water Leak XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes obstructions like metal elements and thick walls can cause interference with the sensor's communication. The range for the device is determined by the individual structure of your home and the stren…

My ZEN16 Multirelay is Unresponsive to My Z-Wave System

## Is your Multirelay not responding to Z-Wave commands? It may be out of range or experiencing interference. The ZEN16 has a range of up to 150 feet (line of sight). Please remember, the range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furnitu…

My ZEN51 Dry Contact Relay is Unresponsive to My Z-Wave System

## If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're s…

My ZEN17 Universal Relay Isn't Powering Up

## You've connected the ZEN17 Universal Relay to a power source, but the LED indicator isn't lighting up. Start by verifying that the USB cable is compatible with the Universal Relay. Do not use laptop or tablet chargers with the ZEN17, as these devices expect a larger load, and will not activate with the ZEN17. Yo…

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