There is No LED Activity and My ZEN37 Wall Remote is Unresponsive
Make sure the battery tabs have been removed in order to power your Wall Remote. You'll want to use the included triangle tool to gently open the remote and access the batteries. If you remove the battery tabs and see no LED activity whatsoever, make sure the batteries are oriented properly. If you find the remot…
Can't Add My ZEN37 Wall Remote to Home Assistant
If you're having issues including your Wall Remote to Home Assistant, exclusion is the first thing to try. It may sound counter-intuitive, but excluding a device is simply a soft, hub-based reset that resolves most inclusion or configuration issues. A device doesn't need to be included first to be able to be exclude…
Can't Add My ZEN37 Wall Switch to Hubitat
Is the ZEN37 Wall Remote unresponsive to inclusion attempts? Exclusion is the first process to try if inclusion fails. Exclusion acts as a soft reset to help the Wall Remote be recognized by Hubitat and can be done even if the remote hasn't been added to the network. Try these steps for removing your ZEN37 from H…
Can't Add My ZEN37 Wall Remote to My Z-Wave System
Inclusion troubles? You may need to try excluding it first! Exclusion is a process that removes the device from your hub controller, and can be done even if a device hasn't been added before. Here are the steps for excluding or removing the Wall Remote from your controller before you can pair it: * Bring the ZEN…
How to Add Your ZEN37 Wall Remote to Z-Box
It's fast and easy to include the ZEN37 Wall Remote Switch to your Z-Box Hub. Programming is quick and intuitive, right out of the box. If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding …
Can't Add My ZEN37 Wall Remote to SmartThings
Trouble including your ZEN37 Wall Remote to SmartThings? First, make sure you have the Edge driver installed, then give the exclusion process a try! It works even for devices that have never been included to the hub before. Exclusion simply acts as a soft reset to help prepare the device to connect to the network.…
How to Use Your ZEN37 Wall Remote With Smart Bulbs On Home Assistant
Want intuitive smart bulb control without the headache of wiring? Look no further! The rechargeable, battery-powered ZEN37 Wall Remote is an excellent option! It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the buttons on this device according to the…
How Do I Perform Hard Reset on My ZEN37 Wall Remote?
If your ZEN37 Wall Remote is experiencing issues, a factory reset could resolve it! If you've already given exclusion a try, and your Remote Switch is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the dev…
ZEN37 Wall Remote Manual Wake-Up Process
So you made a change to the advanced settings, but they haven't taken effect or your hub shows a pending change? You may need to wake your ZEN37 Wall Remote manually! All battery powered devices are normally sleeping, to conserve battery. You will need to wake the Wall Remote after changing any advanced settings …
How to Add Your ZEN37 Wall Remote to Your Z-Wave System
Adding the ZEN37 Wall Remote to your Z-Wave system is easy! Use the triangle tool to open the remote and access the battery. Pull the battery tab to power the Wall Remote. If using SmartStart, it will join your hub automatically. Otherwise, proceed to manual inclusion. To manually include the ZEN37: * Make sure …
