Can't Add My ZEN14 Outdoor Double Smart Plug to HomeSeer
It might not sound logical, but if you're having trouble adding your ZEN14 Outdoor Double Smart Plug to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft …
My ZEN14 Outdoor Double Smart Plug is Offline in HomeSeer
On/off status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZEN14 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZEN14 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When con…
How to Add the ZEN14 Double Outdoor Smart Plug to HomeSeer
Check that your ZEN14 is properly powered and confirm that it's functioning manually. Once complete, it's time to add it to your HomeSeer network. This inclusion will enable you to control your ZEN14 plug remotely and incorporate it into your home automation system. Zooz products works best with the Z-Wave Plus and …
My ZEN14 Outdoor Double Smart Plug Shows No Connection on My Z-Box Hub
Is your ZEN14 Outdoor Double Smart Plug powered and included but displaying "No Connection" on your Z-Box Hub? Please check out the troubleshooting steps below! The Z-Box automatically refreshes the network and rebuilds the mesh in the background regularly. Unlike most hubs currently available, there is no need for …
Can't Add My ZEN14 Outdoor Double Smart Plug to My Z-Box Hub
Struggling to include your ZEN14 Outdoor Double Smart Plug to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! Another…
How to Add Your ZEN14 Outdoor Double Smart Plug to Z-Box
The ZEN14 Outdoor Double Smart Plug will be recognized correctly on the Z-Box, as it is fully integrated. No need to install any custom drivers, simply plug in the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the web interface, or the mobile app. Check out the …
How to Access Advanced Settings for My ZEN14 Outdoor Double Smart Plug on Z-Box
The ZEN14 Outdoor Double Smart Plug will easily be recognized and configured fully by the Z-Box with all advanced settings displayed; no need for any custom drivers here! Accessing and adjusting the advanced settings for the ZEN14 is simple! Just follow the steps below to customize your ZEN14 on the Z-Box Hub. To …
My ZEN14 Outdoor Double Plug is Unresponsive to My Z-Wave System
Is your ZEN14 Outdoor Double Plug unresponsive to your app, failing to update status, or showing that it's offline? This hints at a connectivity issue: Even with a range of 300 feet (line of sight), interferences like thick walls, large furniture, and metal or glass elements can shorten this range. The range for the…
My ZEN14 Outdoor Double Plug Shows Offline in SmartThings
A device that shows as offline or unavailable suggests a range or connectivity issue. The first step is a to refresh your mesh's network connections via a network repair: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. * Tap the three dots in the…
There is No LED Activity and My ZEN14 Outdoor Double Plug is Unresponsive
Your ZEN14 Outdoor Double Plug is plugged in to a grounded 110VAC receptacle, but there is no LED response from the device? Try the troubleshooting steps below: To rule out any grounding or power issues, first try moving it to a different receptacle. One feature of the ZEN14 allows you to switch between LED indic…
