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Showing articles from ZEN14 tag

What Devices Can I Use with My ZEN14 Double Outdoor Plug?

## The ZEN14 Double Outdoor Plug can handle up to 15 A, 150 W LED bulbs, 1000 W incandescent, or 1/3 hp motor total between 2 outlets. Make sure the load you are about to connect does NOT exceed 15 A in power total between 2 outlets. Connecting heavy duty equipment to this Double Outdoor Plug will DAMAGE the device a…

My ZEN14 Outdoor Double Plug is Unresponsive to Home Assistant

## Are you able to control the ZEN14 Outdoor Double Plug manually, but it is unresponsive to Z-Wave commands? Try the troubleshooting steps below! Your ZEN14 Outdoor Double Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); however, interferences like large furniture, thick walls, and meta…

My ZEN14 Outdoor Double Plug Shows Offline in SmartThings

## A device that shows as offline or unavailable suggests a range or connectivity issue. The first step is a to refresh your mesh's network connections via a network repair: 1. Tap on your SmartThings hub in the home page of the app 2. Tap the three dots in the upper righthand corner 3. Tap **Z-Wave Utilitie…

My ZEN14 Outdoor Double Plug Shows Offline in Hubitat

## Range, interference, or configuration issues may be the root cause of your ZEN14 Outdoor Double Plug showing as “offline” in Hubitat. An easy place to start is with is Z-Wave Network Repair. Ensure your Hubitat platform version is up-to-date first. Next, use Z-Wave Repair to refresh your mesh connections. Follow t…

There is No LED Activity and My ZEN14 Outdoor Double Plug is Unresponsive

## Your ZEN14 Outdoor Double Plug is plugged in to a grounded 110VAC receptacle, but there is no LED response from the device? Try the troubleshooting steps below: To rule out any grounding or power issues, first try moving it to a different receptacle. One feature of the ZEN14 allows you to switch between LED indic…

Recommended Accessories for Your ZEN14 Outdoor Double Plug

## Install your ZEN14, indoors or out! The protective outlet cover and the weather-resistant housing safeguards the outlet from dirt and debris when not in use. The ZEN14 is IP65 rated, which means it is fully dust proof and water resistant. The ZEN14 is rated for outdoor use, but some users also successfully use a …

Can't Add My ZEN14 Outdoor Double Plug to Hubitat

## Having trouble including the ZEN14 Outdoor Double Plug to Hubitat? The first step to try is exclusion. Excluding the Double Plug from Hubitat can assist with any connectivity or configuration issues. This process can be completed even if it was never added to the hub’s network, and acts as a soft reset. Before beg…

My ZEN14 Outdoor Double Plug is Unresponsive to My Z-Wave System

## Is your ZEN14 Outdoor Double Plug unresponsive to your app, failing to update status, or showing that it's offline? This hints at a connectivity issue: Even with a range of 300 feet (line of sight), interferences like thick walls, large furniture, and metal or glass elements can shorten this range. The range for t…

How to Add Your ZEN14 Outdoor Double Plug to Your Z-Wave System

## Also known as adding or pairing, inclusion is the process of incorporating a device into your Z-Wave system. If your ZEN14 is working well manually, then it's time to follow the steps below to include the plug to your Z-Wave hub. **Here are the steps to add the device to your system: ** 1. Plug the Outdoor Dou…

ZEN14 Outdoor Double Plug & Compatible Hubs

## **Which Z-Wave hubs will work with my ZEN14 Outdoor Double Plug?** The Outdoor Double Plug is verified as compatible with the following Z-Wave systems: * [Ezlo Plus][1] (select "Generic Z-Wave device" from the Device Wizard) * [Ezlo Secure][2] (select "Generic Z-Wave device" from the Device Wizard) * Home…

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