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Showing articles from Z-Box tag

My ZEN16 MultiRelay Shows No Connection on My Z-Box Hub

Does your ZEN16 MultiRelay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unli…

Can't Add My ZEN77 On/Off Switch to My Z-Box Hub

Need help including your ZEN77 Dimmer to your Z-Box hub? Give the exclusion process a try; it's the simplest and fastest way to resolve any inclusion or configuration issues. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that…

Can't Add My ZEN72 On/Off Switch to My Z-Box Hub

Trouble getting your ZEN72 Dimmer into inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been…

Can't Add My ZSE11 Q Sensor to My Z-Box Hub

Troubles including your new ZSE11 Q Sensor? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it simply acts as a soft Z-Wave…

Can't Add My ZEN76 On/Off Switch to My Z-Box Hub

Troubles adding your ZEN76 Switch to the Z-Box hub? Exclusion is the way to go. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN76 Exclusion Steps * From the sidebar navigation menu of the Z-Box web interface, go to  Settings  by clicking on …

My ZSE18 Motion Sensor Shows No Connection on My Z-Box Hub

So your ZSE18 Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need for a c…

My ZAC38 Range Extender Shows No Connection on My Z-Box Hub

Is your ZAC38 Range Extender powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular…

Can't Add My ZEN05 Outdoor Smart Plug to My Z-Box Hub

Difficulty including your ZEN05 Outdoor Smart Plug to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! Another way to …

Can't Add My ZEN52 Double Relay to My Z-Box Hub

Inclusion issue with your ZEN52 Double Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub!…

How to Access Advanced Settings for My ZSE41 Open | Close XS Sensor on the Z-Box

Not a custom driver or device handler in sight! The ZSE41 Open | Close XS Sensor will be recognized and configured correctly by the Z-Box, no extra effort required. Accessing and customizing the advanced settings is easy; simply follow the steps below to customize your ZSE41 on the Z-Box Hub. All About Advanced Sett…

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