My ZSE18 Motion Sensor Shows No Connection on My Z-Box Hub
So your ZSE18 Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need for a c…
How to Access Advanced Settings for My ZEN74 Toggle Dimmer on Z-Box
It's never been easier to customize your device! Quickly and easily view, edit, and personalize any of the advanced parameters for your ZEN74 Smart Switch in the WEB UI of your Z-Box Hub. Start by logging into your Z-Box Hub locally in the WEB UI with your computer connected to the same Wi-Fi network as the Z-Box Hu…
How to Access Advanced Settings for My ZSE43 Tilt | Shock XS on the Z-Box
It's never been easier! The ZSE43 Tilt | Shock Sensor will be recognized and configured correctly by the Z-Box, with all advanced settings easily accessible. Customizing the advanced settings is simple; just follow the steps below to customize your ZSE43 on the Z-Box Hub. To access and configure any advanced setti…
How to Add Your ZSE11 Q Sensor to the Z-Box Hub
The ZSE11 Q Sensor will be recognized correctly on the Z-Box right out of the box. Simply power the device by battery OR USB (never both!) and follow the steps below to include the sensor to your Z-Box Hub. You can add the sensor using the Z-Box web interface or the Z-Box Hub mobile app, and we've included instructio…
How to Access Advanced Settings for My ZEN52 Double Relay on Z-Box
Configuration is simple with the Z-Box! The ZEN52 Double Relay will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to th…
My ZSE11 Q Sensor Shows No Connection on My Z-Box Hub
Does your ZSE11 Q Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, the…
How to Access Advanced Settings for My ZEN73 Toggle Switch on Z-Box
Quickly and easily view, edit, and customize any of the advanced parameters for your ZEN73 Smart Switch in the WEB UI of your Z-Box Hub. Personalize your device quickly to make it work for your needs. Start by logging into your Z-Box Hub locally in the WEB UI with your computer connected to the same Wi-Fi network …
How to Access Advanced Settings for My ZEN14 Outdoor Double Smart Plug on Z-Box
The ZEN14 Outdoor Double Smart Plug will easily be recognized and configured fully by the Z-Box with all advanced settings displayed; no need for any custom drivers here! Accessing and adjusting the advanced settings for the ZEN14 is simple! Just follow the steps below to customize your ZEN14 on the Z-Box Hub. To …
My ZEN16 MultiRelay Shows No Connection on My Z-Box Hub
Does your ZEN16 MultiRelay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unli…
Can't Add My ZEN34 Remote Switch to My Z-Box Hub
The quickest way to resolve any inclusion issues is with a hub-based reset, also known as exclusion. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip set…
