I've Wired Up My ZEN21 On/Off Switch but There's No Manual Control
It's possible that something about the wiring can be improved. This is product is discontinued and replaced with ZEN71. What does that mean? Go here for our general wiring guide for Zooz Ver 2.0 switches. If you have the switch installed in a multi-point set-up like a 3-way , 4-way , or 5-way , make sure to…
How to Connect Your ZEN21 On/Off Switch to Wink
Connecting your switch to Wink should be a cinch. Here's more about the inclusion process: This is product is discontinued and replaced with ZEN71. What does that mean? You'll be able to control it remotely out of the box and add it to custom Robots. However, you won't have access to the switch's advanced setti…
3-Way Diagrams for ZEN71, ZEN72, ZEN32, and ZEN35 Switches
Here are 3 diagrams for the most popular 3-way wiring scenarios. These instructions are for the ZEN71, ZEN72, ZEN32, and ZEN35 models only. Please read these tips before installing your switch: * These diagrams apply to the following models ONLY: ZEN71, ZEN72, ZEN32, and ZEN35. (If you have a ZEN73, ZEN74, ZEN76, …
Recommended Accessories for Your ZEN21 On/Off Switch
Complete your ZEN21's look with the right tools and accessories: This is product is discontinued and replaced with ZEN71. What does that mean? If you're wondering whether your new ZEN21 switch will match the color of your existing wall plates, or are looking for new wall plates for your home, then we would reco…
Can't Add My ZEN21 On/Off Switch to SmartThings
Inclusion issues are pretty common among smart devices. Here's what to try first: Exclusion is a kind of soft reset that can help with a variety of inclusion and configuration issues. Devices don't need to be included properly to be able to be excluded. (This is a discontinued product, replacement model: ZEN71) …
How to Add Your ZEN75 Heavy Duty Switch to the Z-Box Hub
The ZEN75 Heavy Duty Switch is fully integrated with the Z-Box Hub and will be recognized by the hub out of the box. Follow the simple steps below to add the switch to your system. If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting dev…
How Do I Perform Hard Reset on My ZEN21 On/Off Switch?
A factory reset could help with any configuration issues your ZEN21 could be experiencing. This is product is discontinued and replaced with ZEN71. What does that mean? If you've already tried excluding the device from your network, and your ZEN21 Switch is unresponsive to manual and Z-Wave control, then a fact…
Discontinued Products
Here is a list of discontinued products and a link to each device manual. Most of them have been replaced with a newer version with extended functionality and improved technology. None of Zooz products have been recalled, all discontinued products are simply end of line. You get lifetime tech support with every pu…
Recommended Accessories for Your ZEN71 On/Off Switch
Your ZEN71 On/Off Switch will look best with the right matching wall plate. If you're looking for your 700 series switch to match the color of your existing wall plates, or need new wall plates for your smart home, then Leviton white wall plates would match best. You can most likely find these in your local hardwa…
How to Access Advanced Settings for My ZEN21 On/Off Switch on SmartThings
With the latest transition to the lua platform , the old Groovy custom device handlers will now be unusable on SmartThings. Don't worry, we've created a new custom Edge driver for the ZEN21 Switch for the lua platform! Below are the instructions on how to install the new Edge driver. If you haven't added one before…
