How to Add Z-Wave to Your Fireplace Switch
Looking for the best way to automate your gas fireplace? So many relays, so many choices! We're here to help simplify your decision. For gas fireplace installations, we recommend the ZEN16 or the ZEN17 over the ZEN51/52. Both the ZEN16 MultiRelay and the ZEN17 Universal Relay are installed at the fireplace itse…
ZEN17 Universal Relay Change Log
Here is a list of the changes and updates we made to the ZEN17 Universal Relay so far. VER. 1.02 (released 3/2021) Original release. Hardware: * 2 x NO-C-NC relays and double inputs (dry contact + 12-24 V) * USB C cable included (power adapter sold separately) * 700 Series Z-Wave Chip Firmware: 1.02 * 4 swi…
ZEN17 Universal Relay Specs
Here are the technical details for the Universal Relay: * Z-Wave Region: US, CA, MX * Power: 12 - 24 V / USB C * Maximum Load: NO relays: 20 A, NC Relays: 10 A * Range: Up to 300 feet line of sight (or up to 1300 feet with Z-Wave Long Range enabled for ZEN17 800LR) * Installation and Use: Indoor Only * …
How to Add Your ZEN17 Universal Relay to SmartThings
You'll need to install the custom Edge driver to add the Universal Relay correctly and have full control of all the device's channels. Please follow the instructions found here to install the Edge driver for the ZEN17 Universal Relay. With the driver installed, here's how you can add the Universal Relay to your…
How to Access Advanced Settings for the ZEN17 Universal Relay on Z-Box
Here is how you can access and change advanced setting and parameters for your ZEN17 Universal Relay on the Z-Box Hub. At the moment, you can make changes to advanced settings for Z-Wave devices in the WEB UI only so please make sure you're logged in to your Z-Box Hub and connected to the same wifi network on your…
Why is My ZEN17 Universal Relay Not Recognized by Wink?
Unfortunately, Wink doesn't provide blanket compatibility for all multi-channel devices. The Universal Relay may show up as a single device in Wink and will only allow you to control all of the 3 relays at the same time. Individual control of the relays will not be possible through Wink's system. If you were plannin…
Zooz OTA Firmware Files
Here's where you can find all of the firmware files for our products in one place. Please read ALL of the below instructions and disclaimers very carefully before flashing your device with new firmware. All updates are at your own risk. Products bricked during an unnecessary update or with incorrect firmware are not …
Zooz SmartThings Edge Drivers
SmartThings is slowly transitioning from the legacy groovy platform to the new lua platform . This creates new challenges for seamless integration as well as access to key and advanced features of our devices. As usual, we're committed to providing the best possible experience to all of our customers, regardless of …
ZEN16 Multirelay FAQs
Frequently Asked Questions About the ZEN16 MultiRelay Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should se…
ZEN15 Power Switch FAQs
Frequently Asked Questions About the ZEN15 Power Switch Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should …
