ZEN20 Power Strip Product Manual

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FEATURES

Z-Wave® on/off control of up to 5 electrical devices
On/off (charging/charged) reports from USB ports to the hub (no ZWave® control) - turn off the charging device for best results
Energy monitoring for each of the 5 outlets
NEW: 800 series Z-Wave® chip for better range and faster control
Z-Wave® Long Range for ultra reliable no-mesh communication
Built-in overload protection and ETL certification
S2 Security and SmartStart for quicker and more secure set-up

SPECIFICATIONS

Model Number: ZEN20 800LR
Z-Wave® Region: US / CA / MX
Power: 120 VAC
Maximum Load: 15 A total (between 5 outlets)
Maximum Load for USB ports: 2.1 A total (between 2 ports)
Cord Length: 2 feet
Range: Up to 150 feet line of sight (or up to 1300 with Long Range)
Installation and Use: Indoor only

CAUTION

This is an electrical device - please use caution when installing and operating the power strip. Remote control of appliances may result in unintentional or automated activation of power. Do NOT use this ZWave® device to control electric heaters or other appliances which produce the risk of fire, burns, or electrical shock when unattended.

INSTALLATION

Plug the Power Strip into any standard grounded 110 V receptacle. Do NOT connect any devices to the strip at this point. Turn the power switch on (the RESET side) and click each of the channels control buttons to see if the LED indicators come on and off. If the LED indicators don’t light up at all, please try a different receptacle. If they’re still off, please make sure the power switch is on. If the problem persists, please get in touch with our support team: [email protected].

BEFORE YOU PLUG ANYTHING IN: Make sure the load you are about to connect does NOT exceed 15 A in power. This Power Strip can hold up to 15 A in total. It means that the power of all appliances connected to your ZEN20 at a given time can NOT exceed 15 A. It doesn’t matter if this is just one device connected to one of the outlets or 5 small appliances plugged into all of the Strip’s outlets. Connecting heavy duty equipment to this Power Strip will DAMAGE the device and may cause the connected appliance to malfunction. Do NOT plug washers, dryers, refrigerators, or motors over 1/3 hp to any of the outlets on the Power Strip.

WARNING

This product should be installed indoors upon completion of any building renovations.
Prior to installation, the device should be stored in a dry, dust-and-mold-proof place.
Do not install the Power Strip in a place with direct sun exposure, high temperature, or humidity.
Keep away from chemicals, water, and dust.
Ensure the device is never close to any heat source or open flame to prevent fire.
Ensure the device is connected to an electric power source that does not exceed the maximum load power.
No part of the device may be replaced or repaired by the user

Z-WAVE CONTROL

There are 2 methods to add the device to your hub:

SmartStart:

DO NOT PLUG IN OR POWER ON THE DEVICE YET.
Use the hub UI / app to scan the SmartStart code on the device. The SmartStart QR code / security PIN is located on the bottom of the plug.
Once completed, power the device for SmartStart inclusion, it will be added automatically.
Do NOT press the Z-Wave® button. (Except for SmartThings, you may need to click the Z-Wave® button 3 times). See below for QR codes to hub-specific instructions.

Manual Inclusion:

Initiate inclusion (pairing) in the app or hub UI.
Make sure the device is powered and finalize the inclusion at the device: click the CH 1 button 3 times quickly.
All LED indicators will start flashing.
You will see 7 or 8 new on/off devices in your app: 5 channels for on/off control, 2 channels for on/off monitoring (USB ports reporting charging/ charged status, no control), and possibly one master node to access and adjust advanced settings in, depending on the hub you’re using.

How to Add the ZEN20 Power Strip to Home Assistant

How to Add the ZEN20 Power Strip to HomeSeer

How to Add the ZEN20 Power Strip to Hubitat

How to Add the ZEN20 Power Strip to SmartThings

How to Add the ZEN20 Power Strip to Z-Box

How to Add the ZEN20 Power Strip to My Z-Wave System

TROUBLESHOOTING

The Power Strip won’t add to your system? Try this:

Initiate EXCLUSION and click the CH1 button 3 times quickly.
FACTORY RESET the device.
Bring the Power Strip closer to your hub, it may be out of range.
Double-check if the device is powered.
Get troubleshooting tips for your hub at www.support.getzooz.com.

EXCLUSION (REMOVING / UNPAIRING DEVICE)

Bring the strip within direct range of your Z-Wave® gateway (hub).
Put the Z-Wave® hub into exclusion mode (not sure how to do that? [email protected]).
Press and release the CH1 button 3 times quickly.
Your hub will confirm exclusion and all of the channels (child outlets) and the main device will disappear from your controller's device list.

Can't Add the ZEN20 Power Strip to Home Assistant

Can't Add the ZEN20 Power Strip to HomeSeer

Can't Add the ZEN20 Power Strip to Hubitat

Can't Add the ZEN20 Power Strip to SmartThings

Can't Add the ZEN20 Power Strip to Z-Box

Can't Add the ZEN20 Power Strip to My Z-Wave System

FACTORY RESET

If your primary controller is missing or inoperable, you may need to reset the device to factory settings. To complete the reset process manually, click-click-click’n’hold CH1 button for at least 10 seconds. All LED indicators will flash to confirm successful reset. NOTE: All previously recorded activity and custom settings EXCEPT for the kWh record will be erased from the device’s memory.

KWH RESET

If you’d like to reset the kWh record for any of the outlets, just click the CH button next to the respective outlet 10 times very quickly. Network exclusion or factory reset will NOT automatically erase the kWh data.

ADVANCED SETTINGS

Here are all of the settings available for the latest version of the device: ZEN20 Power Strip Advanced Settings

How to Access the Advanced Settings for the ZEN20 Power Strip on Home Assistant

How to Access the Advanced Settings for the ZEN20 Power Strip on HomeSeer

How to Access the Advanced Settings for the ZEN20 Power Strip on Hubitat

How to Access the Advanced Settings for the ZEN20 Power Strip on SmartThings

How to Access the Advanced Settings for the ZEN20 Power Strip on Z-Box

ASSOCIATION

The Power Strip supports Group 1 for Lifeline communication of on/off status to the Z-Wave® gateway controller (hub).

S2

This product can be included and operated in any Z-Wave® network with other Z-Wave® certified devices from other manufacturers and/or other applications. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. This product features the latest Security 2 (S2) framework to remove smart home network hacking risks. This device is equipped with a unique authentication code for trusted wireless communication.

ETL

This is an ETL certified device. ETL, just like UL, is a Nationally Recognized Testing Laboratory. The ETL mark is proof of product compliance with North American safety standards.

WARRANTY

This product is covered under a 12-month limited warranty or extended 5- year warranty once registered. To read the full warranty policy or file a warranty claim, please go to www.getzooz.com/warranty.

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHE-THER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation. If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:

Reorient or relocate receiving antenna
Increase the separation between equipment and receiver
Connect equipment into a separate outlet or circuit from receiver
Consult the dealer or an experienced radio/TV technician for additional assistance

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