Can't Add My ZSE19 Multisiren to Hubitat
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Excluding your ZSE19 may sound like taking a step in the wrong direction, but it could be the answer to your inclusion pr…
Can't Add My ZEN22 Dimmer Switch to Hubitat
This is product is discontinued and replaced with ZEN72 . What does that mean? In order to add the ZEN22 to your hub, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device…
Can't Add My ZEN20 Power Strip to Hubitat
If you’ve given the inclusion process a few tries with no success, then exclusion is the next step. The process will act as a different type of reset that will help with any pairing or configuration difficulties. Once the ZEN20 is successfully removed (Hubitat will send a confirmation), it will be able to join your …
My ZEN30 Double Switch Shows Offline in Hubitat
There could be a range or configuration issue if your ZEN30 switch is displaying as "offline" in Hubitat A Z-Wave Repair could fix the issue. You’ll want to check that you have the latest version of Hubitat and the latest firmware update installed on your device. If you do, then you can use repair Z-Wave, to refresh…
How to Access Advanced Settings for My ZAC36 Valve Actuator on Hubitat
Adding the ZAC36 Valve Actuator to Hubitat gives you access to the advanced settings since it is officially integrated! It should allow you to access the available advanced settings – if it doesn’t, the custom device driver will help. You'll want to confirm your Hubitat hub is on the latest platform version, if the …
How to Access Advanced Settings for ZEN24 Toggle Dimmer Switch on Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? You should have access to the advanced settings from device view in Hubitat since the ZEN24 is officially integrated. You can install a custom device driver for the switch if you don’t see all the settings available. Your hub needs…
My ZSE18 Motion Sensor Shows Offline in Hubitat
If your ZSE18 is showing up as “offline” in Hubitat, it could indicate a range or configuration problem. You should be able to resolve the issue Z-Wave Network Repair. Check to see if your Hubitat hub is up-to-date on its platform version. Once you’ve checked, you can run the Z-Wave Repair to refresh your Z-Wave mes…
How to Add Your ZEN55 Smoke & CO Detector Bridge to Hubitat
So your new ZEN55 Smoke & CO Detector Bridge is properly installed and ready to go? Let's get it included to your Hubitat hub. Including the ZEN55 Smoke & CO Detector Bridge to Hubitat is simple! Follow the steps below to quickly and easily add the ZEN55 to Hubitat. Please install the ZEN55 custom driver to have com…
Can't Add My ZEN32 Scene Controller to Hubitat
Inclusion doesn't always work on the first try - if that's the case with your ZEN32 Scene Controller, you should try excluding it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 7…
Can't Add My ZEN27 Dimmer Switch to Hubitat
If your ZEN27 Dimmer Switch won’t add to your hub, then you need to try to exclude it first. It sounds like a strange suggestion, but removing your ZEN27 from the hub first can help fix any problems it may be having with inclusion, even if it’s never been included to your hub. The app will simply confirm an “unknown…
