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Showing articles from SmartThings tag

My ZSE70 Outdoor Motion Sensor Shows Offline in SmartThings

This error is generally indicative of a range or connectivity issue. Let's figure this out: You can start by performing  Network Repair . This feature refreshes the connections between the hub and devices, and allows the hub to find the best communicate route to each device. In your SmartThings app: * Open your…

How to Access Advanced Settings for ZSE70 Outdoor Motion Sensor on SmartThings

Now that SmartThings has transitioned to the new  lua platfor m, the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform to ensure our devices are recognized and supported fully. Please follow the instructions below on how to insta…

Can't Add My ZSE70 Outdoor Motion Sensor to SmartThings

Inclusion issues? Let's try excluding the sensor first. Exclusion is just like a reset, and can help with a variety of configuration and connectivity issues. Devices don't need to be included properly to be able to be excluded. You'll want to ensure you have the custom driver installed  for the ZSE70 first. In y…

How to Add Your ZSE70 Outdoor Motion Sensor to SmartThings

Ready to include your new ZSE70 Outdoor Motion Sensor to SmartThings? Check out the instructions below! You will need to install the lua Edge driver to access advanced settings and ensure the device is properly recognized and configured on SmartThings. With the driver installed, you can proceed to auto-include or …

How to Use Your ZEN37 Wall Remote With Smart Bulbs On SmartThings

Don't want to worry about wiring, but you're looking for convenient control for your smart bulbs? The new ZEN37 Wall Remote is an excellent choice. It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the paddle on this device according to the standard sc…

My ZEN37 Wall Remote Shows Offline in SmartThings

Is your ZEN37 Wall Remote paired correctly to your SmartThings hub but is unresponsive to Z-Wave commands from the SmartThings hub, then it could be out of range or experiencing some kind of connectivity issue. Communication routes are established by the hub at the time of device inclusion. If the device was paired …

How To Set Up Direct Association on SmartThings

Z-Wave Direct Association is a feature of Z-Wave technology that allows for direct communication between Z-Wave devices without needing to go through the Z-Wave hub/controller. With Direct Association, devices can be linked together so that one device can trigger actions on another device within the Z-Wave network, e…

How to Use Your ZEN34 Remote Switch With Smart Bulbs On SmartThings

If you're looking for a battery powered wall remote and you don't want to worry about wiring, the ZEN34 Remote Switch is a convenient choice. It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the paddle on this device according to the standard scene co…

How to Use Your ZEN32 Scene Controller With Smart Bulbs On SmartThings

The ZEN32 Scene Controller is the recommended solution for intuitive smart bulb control on SmartThings. Please note that your smart bulbs need to be integrated to and controllable from the SmartThings app for this scenario to work. Here is a quick guide on how to install and program the device to get the most out of …

How to Use Your ZEN71 On/Off Switch With Smart Bulbs On SmartThings

The ZEN71 is the recommended On/Off switch for standard on/off smart bulb control on SmartThings. Please ensure that your smart bulbs are integrated to and controllable from the SmartThings app. Here is a quick guide on how to install and program the device to get the most out of your smart lighting experience. If yo…

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