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Showing articles from SmartThings tag

ZEN51 Dry Contact Relay Shows Offline in SmartThings

## If your ZEN51 Dry Contact Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. **Steps for Network Repair below:** 1. On the home page in the app, tap your SmartThings hub …

Can't Add My ZEN51 Dry Contact Relay to SmartThings

Having trouble including your ZEN51 Dry Contact Relay? Excluding the device may help. ** ** Even if your ZEN51 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. **Here are the steps for exclusion from the SmartThings app:** …

How to Add Your ZEN51 Dry Contact Relay to SmartThings

## Your ZEN51 Dry Contact Relay will work great with SmartThings out of the box! Here is how to easily add it to your hub: 1. Power the relay up 2. Tap the **plus icon** in the home screen of the SmartThings app 3. Tap **Device** 4. Tap **"Scan QR code."** Scan the QR code printed on the inside of the cover …

Can't Add My ZSE43 Tilt | Shock XS Sensor to SmartThings

Having trouble including your ZSE43? Excluding the device may help. ** ** Even if your Tilt|Shock XS Sensor was never successfully added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. **Here are the steps for exclusion from the SmartThings app:** …

Can't Add My ZSE44 Temperature | Humidity XS Sensor to SmartThings

## Having trouble adding the ZSE44 to SmartThings? The first thing to try is to exclude the device. This process helps with any configuration or inclusion issues, and can be done even if the unit has never been successfully included to SmartThings. **If your ZSE44 sensor is having trouble being added, try exclusion*…

My ZSE44 Temperature | Humidity XS Sensor Shows Offline in SmartThings

## If inclusion was initially successful, but your sensor shows offline in SmartThings, it may indicate a range or connectivity issue. Network Repair can be used to refresh your mesh network's connections using the SmartThings app. This helps the SmartThings hub find a more efficient route to the sensor. **See the s…

ZSE43 Tilt | Shock XS Sensor Shows Offline in SmartThings

## If your ZSE43 XS sensor is included but shows offline, it may be a range or connectivity issue. The Network Repair feature can refresh your mesh network's connections using the SmartThings app. **Steps for Network Repair below:** 1. On the home page in the app, tap your SmartThings hub 2. Tap the three dots …

How to Access Advanced Settings for My ZSE43 Tilt|Shock XS Sensor on SmartThings

# To access to all your of ZSE43's advanced settings, install a custom device handler! Installing a custom device handler will allow you to access all of the settings available. This unique code will help SmartThings correctly recognize the device and allow you to customize it to your needs! Adding a custom handler i…

My ZSE44 Temperature | Humidity XS Sensor Shows Offline in SmartThings

## Is your ZSE44 XS Sensor included in your network, but showing as offline? A range or connectivity issue may be the problem. Using the SmartThings app, you can utilize the Network Repair feature to refresh your mesh network's connections. **Steps for Network Repair:** 1. In the **SmartThings app **home page, ta…

How to Add Your ZSE43 Tilt | Shock XS Sensor to SmartThings

## The sensor will work great with SmartThings out of the box. Here is how to quickly add it to your hub: 1. Power the sensor up 2. Tap the **plus icon** in the home screen of the SmartThings app 3. Tap **Device** 4. Tap **"Scan QR code." **Using the included triangle tool, carefully open the sensor's cover.…

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