What Happens if My Zooz Device Has Been Discontinued?
## It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! _What Kind of Changes Can Occur With Zooz Devices?_ * **Firmware changes** * New firmware can be applied to your exist…
How Do I Perform Hard Reset on My ZEN24 Toggle Dimmer Switch?
This is product is discontinued and replaced with the **[ZEN74][1]**. [What does that mean?][2] ## A factory reset is helpful if your ZEN24 isn't responsive to any manual or Z-Wave commands. If you've already tried excluding the Toggle Dimmer from your Z-Wave network, then a factory reset is the next step. This type…
Recommended Accessories for Your ZEN24 Dimmer Toggle Switch
This is product is discontinued and replaced with the **[ZEN74][1]**. [What does that mean?][2] ## Accessories are important to making your installation look its best. **What tools should I have for the installation?** We recommend **reading the instructions** included with your switch closely and **gathering the to…
My ZEN24 Toggle Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with the **[ZEN74][1]**. [What does that mean?][2] ## Range or configuration issues usually cause the ZEN24 switch to appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date fi…
Can't Add My ZEN24 Toggle Dimmer Switch to Hubitat
This is product is discontinued and replaced with the **[ZEN74][1]**. [What does that mean?][2] ## If your ZEN24 is having difficulties connecting to your hub, you may need to exclude it. Excluding is a simple process that acts as a soft reset to help with various inclusion and configuration issues. It can be done e…
How to Access Advanced Settings for ZEN24 Toggle Dimmer Switch on Hubitat
This is product is discontinued and replaced with the **[ZEN74][1]**. [What does that mean?][2] ## You should have access to the advanced settings from device view in Hubitat since the ZEN24 is officially integrated. You can install a custom device driver for the switch if you don’t see all the settings available. Y…
How to Access the Advanced Settings for Your ZEN24 Dimmer on Home Assistant
This is product is discontinued and replaced with the **[ZEN74][1]**. [What does that mean?][2] ### We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If …
Can't Add My ZEN24 Dimmer to Home Assistant
This is product is discontinued and replaced with the **[ZEN74][1]**. [What does that mean?][2] ### If you're having issues including your dimmer to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's how to…
Lights Flicker with My ZEN74 Dimmer Switch
## If your lights are flickering after installing the ZEN74 Toggle Dimmer, it could indicate a driver incompatibility between the bulb and dimmer. The executive element in ZEN74 Toggle Dimmers is TRIAC, a leading edge driver. If an LED bulb uses a trailing edge driver (or MOSFET), this may lead to flickering. The so…
My ZEN24 Dimmer Shows Offline in Wink
This is product is discontinued and replaced with the **[ZEN74][1]**. [What does that mean?][2] ### If you've added your dimmer and see the Offline error in your Wink app, here's what to try: Give** Network Discovery **a go**.** This is a feature in Wink's app that allows you to refresh the network, and may help Win…
