If you were able to include the ZEN32 Scene Controller, but it's not responding to Z-Wave commands, it could be experiencing a range or connectivity issue. While the ZEN32 uses the latest Z-Wave chip and has a range of up to 500 feet line of sight (between the hub and nearest non-battery powered Z-Wave device), it c…
Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands! When included to via the standard Z-Wave mesh, the ZEN71 Switch has a range of up to 200 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range…
If you're having issues including your switch to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft reset. A device doesn't need to be included first to be able to excluded: * In Home Assistant: open Settings > Devices and Services > Z-Wave > Cogwheel > Options (Manage network …
Customize the ZSE44 Temperature | Humidity XS Sensor by accessing the advanced settings! The ZSE44 sensor is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recomm…
This is product is discontinued and replaced with ZEN71. What does that mean? If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset. Exclusion Steps A device doesn't need to be included first to be able to excluded. Here's how to do …
Is your Double Switch working manually but you're unable to control it via Home Assistant? Here's what to try if it goes offline or is unresponsive to Z-Wave commands: Your Double Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick wall…
The ZEN04 Smart Plug is fully integrated with Home Assistant, so you should have access to all of the advanced settings for the device. The ZEN04 Smart Plug is officially integrated with the new ZWaveJS integration of Home Assistant, so you will have access to the advanced settings out of the box. If you aren't …
If you're having issues including your Power Strip to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. Exclusion Steps * In Home Assistant: open Settings > Devices and Services > Z-Wave > Cogwheel …
Customize the ZSE41 to your needs via the advanced settings! The ZSE41 sensor is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices…
The ZEN27 is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since all others have esse…