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Can't Add the ZEN55 Smoke & CO Detector Bridge to Home Assistant
Having trouble adding your ZEN55 Smoke & CO Detector Bridge to Home Assistant? Exclusion is the easiest way to resolve any configuration or connectivity issues, and the ZEN55 can be excluded from Home Assistant even if it has never been successfully included. Important Note : A steady, blinking green is the standard…
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Can't Add the ZSE44 Temperature | Humidity XS Sensor to Home Assistant
If you're having difficulty with including your ZSE44 Temperature|Humidity Sensor, start by excluding the device from Home Assistant. Exclusion can be done without your device ever being included to Home Assistant. Exclusion acts as a soft reset to help with any configuration issues. Exclusion Steps If Home Assista…
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My S2 Motion Sensor ZSE18 is Unresponsive to Home Assistant
You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your S2 Motion Sensor is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, thick wal…
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How to Access Advanced Settings for the ZEN26 On/Off Switch on Home Assistant
The ZEN26 is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since all others have esse…
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My ZEN17 Universal Relay is Unresponsive to Home Assistant
If your ZEN17 shows as offline or is not responding to Z-Wave commands, it could indicate a range or connectivity issue. Interferences like large furniture, thick walls, or metal elements can shorten range. The Universal Relay has a range of up to 350 feet (line of sight) and uses the latest 700 series Z-Wave chip. …
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My Power Switch ZEN15 is Unresponsive to Home Assistant
Can your Power Switch be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, …
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Can't Add the ZEN22 Dimmer Switch to Home Assistant
This is product is discontinued and replaced with ZEN72 . What does that mean? If you're having issues including your dimmer switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset. A device doesn't need to be included first to be able to excluded. Exclusion Steps * In Home…
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How to Access Advanced Settings for the ZEN74 Toggle Dimmer on Home Assistant
You can customize the ZEN74 however you'd like via the advanced settings! Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN74 Toggle Dimmer we would recommend first updating to the JS integ…
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ZSE11 Q Sensor is Offline in Home Assistant
If your ZSE11 is included to Home Assistant but it's not updating regularly and/or unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. The Q Sensor has a range of up to 100 feet (line of sight). Even so, the range is d…
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My ZSE40 is Draining the Battery Quickly on Home Assistant
This is product is discontinued and replaced with ZSE11 . What does that mean? Your sensor's security level may be affecting its battery life - let's try fixing that! The ZSE40 normally supports S0 for Z-Wave security, which is considered paired securely for the ZSE40. However, on HA, we recommend pairing the dev…
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