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Showing articles from ZEN78 tag

My ZEN78 High Power Relay Shows Offline in Hubitat

If Hubitat shows your ZEN78 High Power Relay as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the specific structure …

ZEN78 High Power Relay Product Manual

Don't forget to register your product for extended warranty and more perks : Click here to register your device here. FEATURES * Z-Wave® on/off control of large loads up to 40A * Great for pool pumps, electric heaters, or boilers * Energy monitoring live and over time * LED indicator for easier troubleshoo…

My ZEN78 High Power Relay Shows Offline in Z-Box

Does your ZEN78 High Power Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background…

How to Add Your ZEN78 High Power Relay to Your Z-Wave System

For Z-Wave control of the ZEN78 High Power Relay you will need to include it to your network; a process also known as adding or pairing. Important Note : The device has an internal relay, which can turn on and off with a click of the Z-Wave button. This means that when you are attempting to include or exclude the de…

My ZEN78 High Power Relay Shows Offline in SmartThings

If your ZEN78 High Power Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…

Can't Add My ZEN78 High Power Relay to SmartThings

Having trouble including your ZEN78 High Power Relay? Excluding the device may help. Even if your ZEN78 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Exclusion Steps * Open your SmartThings app and locate your SmartThing…

Can't Add My ZEN78 High Power Relay to Z-Box

Inclusion issue with your ZEN78 High Power Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the …

Can't Add My ZEN78 High Power Relay to HomeSeer

If you're having trouble adding your ZEN78 High Power Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you hav…

How to Access Advanced Settings for My ZEN78 High Power Relay on Z-Box

Configuration is simple with the Z-Box! The ZEN78 High Power Relay will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected t…

My ZEN78 High Power Relay Shows Offline in Home Assistant

If your ZEN78 High Power Relay is successfully included to your Home Assistant network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determ…

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